Amazon LogisticsWells
Become an Amazon delivery partner/entrepreneur in logistics and write your own success story!.Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? .Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you....
Ernest Gordon RecruitmentYeovil, 13 mi from Wincanton
Motor Vehicle Technician (Main Dealer)
£30,000-£36,000 + Training + Company Benefits + Company Bonuses
Yeovil
Are you a Vehicle Technician or Mechanic looking to join a main dealership, which will offer you a varied role within a Monday to Friday...
Robertson Stewart LtdStreet, 15 mi from Wincanton
Technicians / Mechanics / Plant Engineers with a minimum of one year post apprenticeship experience.
You will be qualified with City & Guilds or NVQ equivalent automotive qualifications with knowledge of mechanical, hydraulic and or electrical systems...
Purely Recruitment SolutionsSwindon, 42 mi from Wincanton
Automotive Technician
Location: Swindon
Salary: Negotiable
We are currently recruiting for a skilled Technician to work in a garage located in Swindon. This well-established business is known for its customer service and attention to detail. You...
Pembrook ResourcingYeovil, 13 mi from Wincanton
Vehicle Technician
Pembrook Resourcing are looking for a Vehicle Technician to join their client, a well renowned dealership within the area.
Our client’s workshop is expanding and are looking to hire a vehicle technician to join the team. You...
GlobalforceSouthampton, 42 mi from Wincanton
Dealership Auto Technician - Relocation to Canada Salary Range $70,000 - $120,000 based on skills and relevant experience.
Global Force Resource Ltd are working in partnership with a new and pre-owned vehicle retailer in Canada to recruit 20...
Get new jobs by email!
Get email updates for the latest Auto Technician jobs in Wincanton
It's free, and you can cancel email updates at any time
Aftersales Manager
Wincanton | www.reed.co.uk |
Total Staff Services are currently recruiting an Aftersales Manager for one of our client based in Wincanton. You will be joining our clients sales team where you'll play a crucial role in the running of the Workshop, Parts and Service Operations.
The successful candidate will be responsible for various teams including apprentices; You will be communicating at all levels with customers, colleagues, franchise partners and stakeholders and due to the nature of the role, organizational skills are essential.
Working Hours: 40 hour week, Monday to Friday with Saturdays as required.
Salary: OTE £40k (Uncapped).
Role Responsibilities:
• Dealing with customer complaints to result in customer satisfaction.
• Conducting routine 1-2-1's with the aftersales team.
• Identify business opportunities and training requirements, including coaching and developing to ensure all departments utilize their team's skillset.
• Assisting with the recruitment of future team members.
• Development of current team members.
• Driving performance of the aftersales department to maximize and upsell profit to achieve and exceed targets.
• Managing the aftersales operations and implementing strategies to increase aftersales revenue.
• Complete and track monthly reporting on performance, monitoring and analyzing KPI's to identify areas for improvement.
• Collaborating with other departments including sales and marketing to work on strategies that improve the customer experience.
• Ensuring relevant processes and procedures are adhered to by everyone.
Requirements:
• Previous experience as an Aftersales Manager or similar role within the Automotive industry is essential.
• Experience as a Technician, Service Advisor or Parts Advisor would be desirable.
• Customer service skills.
• Excellent communication skills.
• Strong analytical skills.
• Full UK Driving License (Less than 6 penalty points).
Benefits:
• Great company culture and happy working environment.
• Competitive basic salaries.
• 22 days annual leave plus bank holidays (rising with length of service).
• Company pension scheme.
• Free eye tests.
• Discounts for friends and families.
The successful candidate will be responsible for various teams including apprentices; You will be communicating at all levels with customers, colleagues, franchise partners and stakeholders and due to the nature of the role, organizational skills are essential.
Working Hours: 40 hour week, Monday to Friday with Saturdays as required.
Salary: OTE £40k (Uncapped).
Role Responsibilities:
• Dealing with customer complaints to result in customer satisfaction.
• Conducting routine 1-2-1's with the aftersales team.
• Identify business opportunities and training requirements, including coaching and developing to ensure all departments utilize their team's skillset.
• Assisting with the recruitment of future team members.
• Development of current team members.
• Driving performance of the aftersales department to maximize and upsell profit to achieve and exceed targets.
• Managing the aftersales operations and implementing strategies to increase aftersales revenue.
• Complete and track monthly reporting on performance, monitoring and analyzing KPI's to identify areas for improvement.
• Collaborating with other departments including sales and marketing to work on strategies that improve the customer experience.
• Ensuring relevant processes and procedures are adhered to by everyone.
Requirements:
• Previous experience as an Aftersales Manager or similar role within the Automotive industry is essential.
• Experience as a Technician, Service Advisor or Parts Advisor would be desirable.
• Customer service skills.
• Excellent communication skills.
• Strong analytical skills.
• Full UK Driving License (Less than 6 penalty points).
Benefits:
• Great company culture and happy working environment.
• Competitive basic salaries.
• 22 days annual leave plus bank holidays (rising with length of service).
• Company pension scheme.
• Free eye tests.
• Discounts for friends and families.