Sales Administrator
Birmingham | Permanent | £23,000 - £24,000/year | www.cv-library.co.uk |
Experienced in Customer Service, Sales Support and Administration? Do you thrive in a fast-paced, fun and busy environment? Want to work alongside a small, friendly and supportive team? Get in touch today!
The Role
£23,000 - £24,000
Discretionary Annual Bonus
Parking on-site
Mon - Fri 09:00 AM - 17:00 PM
Central Birmingham Main Responsibilities:
Sales order processing
Provide end to end sales support
Handling customer queries (mainly via email)
Follow up customer quotations
Follow up for payments and customer confirmations
Maintain and develop the existing customer database
Liaising with external departments and suppliers in UK and Europe to ensure goods are shipped to deadline
Coordination of shipments and deliveries
Handling and responding promptly to customer enquiries via inbound calls and emails
Accurately process customer orders and action amendments accordingly
Provide updates to customers regarding progress of orders, any production, delivery, credit or other issues affecting the order
Resolve and process required paperwork relating to any invoice, delivery or other queries raised by customers
Provide admin support to field sales representatives with occasional attendance at tradeshows as required
Attend training and to develop relevant knowledge and skillsWhat you will need?
Sales Administration and Customer Service experience is essential
Experience in Sales order processing is advantageous
Ability to to learn lots of products
Excellent attention to detail with accurate data entry skills are essential
Strong communication and rapport building skills
Ability and confidence to handle conflict and resolve problems arising to ensure delivery deadlines are met
Knowledge and work experience with a ERP/ CRM system would be advantageous
Excellent standard of English both written and spoken and Maths
Worked as part of a small team Please get in touch today :)
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone
The Role
£23,000 - £24,000
Discretionary Annual Bonus
Parking on-site
Mon - Fri 09:00 AM - 17:00 PM
Central Birmingham Main Responsibilities:
Sales order processing
Provide end to end sales support
Handling customer queries (mainly via email)
Follow up customer quotations
Follow up for payments and customer confirmations
Maintain and develop the existing customer database
Liaising with external departments and suppliers in UK and Europe to ensure goods are shipped to deadline
Coordination of shipments and deliveries
Handling and responding promptly to customer enquiries via inbound calls and emails
Accurately process customer orders and action amendments accordingly
Provide updates to customers regarding progress of orders, any production, delivery, credit or other issues affecting the order
Resolve and process required paperwork relating to any invoice, delivery or other queries raised by customers
Provide admin support to field sales representatives with occasional attendance at tradeshows as required
Attend training and to develop relevant knowledge and skillsWhat you will need?
Sales Administration and Customer Service experience is essential
Experience in Sales order processing is advantageous
Ability to to learn lots of products
Excellent attention to detail with accurate data entry skills are essential
Strong communication and rapport building skills
Ability and confidence to handle conflict and resolve problems arising to ensure delivery deadlines are met
Knowledge and work experience with a ERP/ CRM system would be advantageous
Excellent standard of English both written and spoken and Maths
Worked as part of a small team Please get in touch today :)
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone
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