CheckatradeBirmingham
Checkatrade, the UK's number one website for finding quality trades, are looking for experienced and professional Painters & Decorators across various regions to help meet homeowner demand.This opportunity will allow you to choose your own hours and areas you wish to work in.A variety of jobs need u...
Solihull, 11 mi from Studley
they do.
Customer service experience in managing export orders
CRM experience as well as Microsoft office applications
Experience of working in a product driven business operating globally
Experience with account management, managing customer expectations...
Solihull, 11 mi from Studley
prioritizing tasks and meeting deadlines.
Proficiency in Microsoft Office and CRM software for managing customer interactions and order processing.
Previous experience in customer service, sales support, or export operations is preferred.
Knowledge...
Redditch, 2 mi from Studley
UK & International Customers.
Customer Service Co-ordinator responsibilities include but are not limited to:
Managing the end-to-end process for customer orders from input to delivery
Be clear and transparent with customers managing...
MICHELIN Connected FleetBirmingham, 20 mi from Studley
We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Experience Management team (CX-M) exists to understand the needs of our...
Brook Street UKStratford-upon-Avon, 9 mi from Studley
Customer Account Manager
Monday - Friday - 9:00am -5:00pm
Salary £24,412
HYBRID AFTER TRAINING
MUST HAVE EXPERIENCE
As a Customer Account Manager, you are responsible for the daily management of accounts referred to us from our Clients click apply...
THE STUDENT ENERGY GROUPBirmingham, 20 mi from Studley
Ability to build rapport and assist customers in an empathetic and confident manner · Any other roles and responsibilities commensurate with the role at the Managers’ request. Experience & Requirements Skills: Excellent customer service skills Self...
Bell Cornwall RecruitmentBirmingham, 20 mi from Studley
Customer Experience Executive
Location: Birmingham City Centre
Salary: £25,000
BCR/OO/11106
Bell Cornwall Recruitment are pleased to be hiring for a Customer Experience Executive. Our client is a forward thinking, reputable utilities company...
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Customer Services Coordinator
Redditch | Permanent | £24,000 - £27,000/year | www.cv-library.co.uk |
Our client is a successful and well-established company based in Redditch. Due to their continued success, we are looking for a confident, positive and pro-active Customer Services Coordinator to join the experienced and dedicated team. If you have customer service, coordination or account management experience, this is an exciting opportunity to be considered.
Customer Services key duties include: -
Make daily outbound calls to ensure co-ordination with customers and installers during installations.
Receive phone calls from customers answering any general enquiries and complaints
Liaise with Project Managers to ensure work is completed on time
Work towards and achieve targets, Key Performance Indicators (KPI’s) for your region
Log service calls and issues accurately in CRM system
Ensure remedials are completed to customers satisfactions before signing jobs off
Accurately update systems and reports
Monitor and track status of all installs
Execute all elements of the installation process to provide extraordinary customer experience
Be the point of contact to follow-up any issues arising during installations in the cluster region
Undertake the collection of monies from customers related to installations in the cluster region
Support to ensure any outstanding works are completed within a reasonable time-period
Check and submit invoice paperwork to ensure on-time payments are made
Support in the complaints process (where applicable) to ensure complaints are handled quickly and efficiently
The successful Customer Service Coordinator will have the following skills and experience: -
Excellent communication engagement skills and customer awareness with the ability to respond with a caring & empathetic approach
Customer Service experience
Able to work under pressure and meet deadlines & targets
Experience of Microsoft packages and Outlook
Experience of dealing with customer complaints In return you can expect to receive a basic salary of £24,000 but after your probation there is a bonus based on how you look after your customers and the feedback that they give you. The hours of work are 9-5pm Monday to Friday and free parking.
If you think you have the skills and experience that my client is looking for then please call Michelle Laight on (phone number removed) or alternatively click APPLY
Customer Services key duties include: -
Make daily outbound calls to ensure co-ordination with customers and installers during installations.
Receive phone calls from customers answering any general enquiries and complaints
Liaise with Project Managers to ensure work is completed on time
Work towards and achieve targets, Key Performance Indicators (KPI’s) for your region
Log service calls and issues accurately in CRM system
Ensure remedials are completed to customers satisfactions before signing jobs off
Accurately update systems and reports
Monitor and track status of all installs
Execute all elements of the installation process to provide extraordinary customer experience
Be the point of contact to follow-up any issues arising during installations in the cluster region
Undertake the collection of monies from customers related to installations in the cluster region
Support to ensure any outstanding works are completed within a reasonable time-period
Check and submit invoice paperwork to ensure on-time payments are made
Support in the complaints process (where applicable) to ensure complaints are handled quickly and efficiently
The successful Customer Service Coordinator will have the following skills and experience: -
Excellent communication engagement skills and customer awareness with the ability to respond with a caring & empathetic approach
Customer Service experience
Able to work under pressure and meet deadlines & targets
Experience of Microsoft packages and Outlook
Experience of dealing with customer complaints In return you can expect to receive a basic salary of £24,000 but after your probation there is a bonus based on how you look after your customers and the feedback that they give you. The hours of work are 9-5pm Monday to Friday and free parking.
If you think you have the skills and experience that my client is looking for then please call Michelle Laight on (phone number removed) or alternatively click APPLY
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