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Support Worker

Kare Plus Doncaster | Doncaster | findajob.dwp.gov.uk |
Support Worker

Introduction to Kare Plus

Kare Plus is a prominent provider of high-quality nursing, homecare and healthcare services. With a prestigious history in the sector and well-established links with numerous national healthcare organisations; we empower franchise owners to make a positive difference across local communities, on a national scale.

Established in 1989, Kare Plus has almost 30 years’ experience in providing a wide range of healthcare services. We specialise in supplying nurses, healthcare assistants and ancillary staff to private and public healthcare establishments, such as hospitals, nursing homes and medical centers.
The support our staff provide is essential to maintaining the safety and quality of patient care.

Kare Plus also provides tailored homecare services to local communities across the UK all provided by taking a person-centered approach. Our approach to care means our service meets the diverse needs and preferences of people living in our community and subsequently promotes wellbeing.

Kare Plus believes the future lies with the quality and performance of our franchise owners and our vision is to become the market leader in the provision of healthcare services. This will be achieved by recruiting and working closely with franchise owners, and by integrating new services into our model so that we can always meet the ever-changing requirements of the healthcare sector.

This role is within the structure of Kare Plus Doncaster.

Role Summary

While working within a Supported Living Service, the key role of the Support Worker is to work with the support team and Supported Living Manager to support, encourage and enhance the lives of our customers and while working within the requirements of the Care Act 2014 as defined by the regulator; to adhere the Company’s Policies & Procedures; to ensure that the reputation of the service is that of a company who deliver an outstanding support service to often very vulnerable individuals.

 •  The Support Worker reports to the Supported Living Manager or Registered Manager (SLM/RM).

Key Duties:
 •  The duties and responsibilities of a support worker are unique and varied because the people you support all have unique needs. Whilst this can be a very diverse role, the key focus is always on supporting a person to lead a fulfilling and more independent life.
 •  On a day-to-day basis, support worker duties could include helping with meal preparation, household chores, administering medication, managing finances, accessing community facilities, going shopping, meeting friends, visiting the doctors, finding a job, or providing general emotional support. The list really is endless.
 •  A support worker will also work with other professionals involved in supporting an individual. Some will work in the person’s home; others will work in registered care and nursing homes, as well as in day centres and social enterprises.
 •  In addition to this, you will often work with significant people in the person’s life, such as friends and family, by giving them confidence and reassurance and involving them in the person’s care.
 •  You will also need to uphold the good reputation of Kare Plus, as a quality provider of Supported Living services.

Job Description:
 •  Understand and work within the structure and ethos of the Kare Plus group
 •  To work in line with the Kare Plus’s mission, vision, values.
 •  Work with the SLM/RM, customers families / advocates and support network to maintain up to date Support Plans.
 •  Providing emotional support to individuals and their families.
 •  Providing practical support for individuals and their families, such as helping with household tasks, personal care and paperwork.
 •  Supporting and monitoring their healthcare needs, including administering medication and temperature checks;
 •  To ensure all customers receive a full written assessment of their daily living needs, environmental surroundings, equipment and how it is used to ensure appropriate safe placement of staff and statutory requirements by the relevant regulatory bodies are met.
 •  Supporting them to pursue hobbies and interests.
 •  Supporting the learning of new skills or gaining employment.
 •  Teaching life skills, such as budgeting and paying bills.
 •  Helping with everyday tasks such as meal preparation, writing a shopping list, going shopping or maintaining their housing tenancy.
 •  Helping them to access community facilities and be included in community groups.
 •  Understanding their communication needs and adapting your communication to each individual, e.g. sounds, tones, body language.
 •  Working with other professionals, such as doctors and therapists, to ensure consistency of support.
 •  Analysing an individual’s needs and drawing up a focused support plan.
 •  Becoming both a role model and companion to the individual and uncovering shared interests, such as hobbies and outings.
 •  To report regularly to the SLM/RM matters affecting the customers or the service in general.
 •  To work with team and promote good relations.
 •  To help ensure that Kare Plus policies and procedures are applied continuously to prevent breaches of statutory or CQC (or other) regulations and ensure full compliance.
 •  Be proactive in becoming a Dignity Champion and a Dementia Friend, promote this amongst others
 •  Be ready to participate in a culture of performance and excellence.