BrakesGlasgow
SalesConsultant – Your Way – Home/Field Based –Glasgow.Upto £36,750 with fantastic bonuses, company car &home-based contract & excellent companybenefits .Here at Brakes, wehave ambitious growth plans and are launching a brand new offeringcalled ‘Your Way’ within our Independent Sales business.As aYo...
Glasgow, 20 mi from Kilmarnock
Customer Service Advisor
Salary - £25k
Location - Glasgow City Centre
My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company...
NFU MutualGlasgow, 20 mi from Kilmarnock
Customer Service Advisor
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
£24,139 + up to £6,000 annual bonus (paid monthly)
Central Glasgow (G2)
20 full-time positions...
SearchBellshill, 23 mi from Kilmarnock
Customer Service Advisor
• temporary 3
• 6 months minimum contractHourly rate
• £16.40 plus holiday allowanceMy Glasgow based client operate in the housing sector and are looking for a customer service advisor to join their team with immediate effect...
NFU MutualGlasgow, 20 mi from Kilmarnock
Service Advisors for our Mutual Direct Sales team. You’ll join as part of a 20-strong cohort, and together we’ll train you to handle new customer general sales enquiries for NFU Mutual insurance, including Motor, Property and Pet & Equine products.
We use...
EEDundonald, 5 mi from Kilmarnock
If so, you have the transferrable skills to succeed in a Payment Support role with EE. Why not use your skills to make a difference and join our Payment Support Team in Belfast? We need people like you to speak with our customers over the phone who...
Candidate SourceLarkhall, 22 mi from Kilmarnock
We are a successful and well-established e-commerce business selling sports, fitness, healthcare and safety products is looking for an office -based Customer Service Advisor to join their online team in Clapham, London.
The role is office based...
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Customer Service Advisor
Glasgow | Permanent | £22,000 - £24,000/year | www.cv-library.co.uk |
Customer Service Advisor
Anderson Knight working with a leading organisation within the financial services industry. They are looking to recruit a Customer Services Advisor, reporting to the Customer Services Team Leader you will be responsible for ensuring the customer is given the best experience through their journey.
Shifts are allocated to cover service during working hours on a rotational basis, flexibility is required, hybrid working is available upon completion of training (5-6 weeks).
Hours – Mon-Fri 08:00-20:00
Weekends – 09:00-18:00
Key Responsibilities:
• Execute the daily collection of rentals by direct debit, ensuring accuracy and timeliness to maintain customer satisfaction.
• Prepare and issue welcome letters and various correspondence to customers, ensuring clarity and professionalism in all communications.
• Handle the distribution of Consumer Credit Act (CCA) regulatory statements to customers, ensuring adherence to regulatory requirements and completion within relevant timescales.
• Efficiently process and issue finance settlement quotes to customers upon request, meeting Key Performance Indicators (KPIs) set within the department.
• Ensure all customer calls and communications are recorded accurately using the system.
• Ensuring customer queries are dealt with promptly across various communication channels.
• Follow GDPR when recording data.
• Work well within the team, maintain good working relationships with colleagues across all departments.
Requirements:
• Experience within Customer Service, ideally within Financial services, or similar
• Knowledge of Microsoft Office applications necessary
• A positive mindset with continuous improvement
• Able to work on your own as well as part of a team
Benefits:
• 33 days holiday 25 days annual and 8 public days
• Birthday day holiday
• Discretionary bonus
• Up to 15% pension contributions
• Eyecare/PMI
Anderson Knight working with a leading organisation within the financial services industry. They are looking to recruit a Customer Services Advisor, reporting to the Customer Services Team Leader you will be responsible for ensuring the customer is given the best experience through their journey.
Shifts are allocated to cover service during working hours on a rotational basis, flexibility is required, hybrid working is available upon completion of training (5-6 weeks).
Hours – Mon-Fri 08:00-20:00
Weekends – 09:00-18:00
Key Responsibilities:
• Execute the daily collection of rentals by direct debit, ensuring accuracy and timeliness to maintain customer satisfaction.
• Prepare and issue welcome letters and various correspondence to customers, ensuring clarity and professionalism in all communications.
• Handle the distribution of Consumer Credit Act (CCA) regulatory statements to customers, ensuring adherence to regulatory requirements and completion within relevant timescales.
• Efficiently process and issue finance settlement quotes to customers upon request, meeting Key Performance Indicators (KPIs) set within the department.
• Ensure all customer calls and communications are recorded accurately using the system.
• Ensuring customer queries are dealt with promptly across various communication channels.
• Follow GDPR when recording data.
• Work well within the team, maintain good working relationships with colleagues across all departments.
Requirements:
• Experience within Customer Service, ideally within Financial services, or similar
• Knowledge of Microsoft Office applications necessary
• A positive mindset with continuous improvement
• Able to work on your own as well as part of a team
Benefits:
• 33 days holiday 25 days annual and 8 public days
• Birthday day holiday
• Discretionary bonus
• Up to 15% pension contributions
• Eyecare/PMI
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