Hybrid Office Coordinator
Farnborough | Permanent | £25,000/year | www.cv-library.co.uk |
A brand-new opportunity has arisen to work for a thriving business in Farnborough. They provide solutions and professional services to a wide variety of customers within the UK and Europe. They pride themselves on providing a world class consultancy, engineering, and support service through focused customer engagement with a strong emphasis on customer experience.
This is a permanent opportunity and would suit a candidate with at least 12-18 months experience within an Operations Co-ordinator role or similar. You will need to be a highly organised individual with excellent communication skills as well as being able to multi-task and work as part of a busy team.
Employee benefits:
Salary £25,000
Hybrid Working 2-3 days in office
Life Assurance
Mortgage Advice
Employee Assistance Program
Discount Club
25 days annual leave plus bank holidays with 5 days rollover
Loyalty Scheme
Remote Private GP
Health Screening Contribution
Employee Introduction Reward
Income Protection
Private Medical Insurance
Dental Care
Optical Care
Gym Membership Discount
Cycle to Work Scheme
Workplace Nursery Scheme
Amex Card
Railcard
Charity of the Year Day
About the role
Reporting to the Operations Manager and working alongside another Operations Co-ordinator, the Operations Coordinator holds a key role within the business and will be the central contact for any business queries. Overall responsibility for the team is to ensure the delivery of an excellent customer experience at every point in the customer’s journey.
Responsibilities
• Ensure streamlined and efficient operational processes, resulting in excellent service for customers and colleagues
• Promote clear and consistent cross-departmental communication in adherence to Company procedures
• Provide administrative support to the sales team by way of pre and post sales customer support activities
• Work closely alongside the Financial Controller; providing order processing and sales/purchase ledger assistance
• Provide administrative support to the Managing Director and senior management team
• Utilising and developing the company CRM system
• Ad hoc tasks as determined on occasion by the business
• Embody and promote the Company values and culture
Key skills
• Experience in an administration/customer focused role
• Organised, structured, and efficient with good attention to detail
• Excellent verbal and written communication skills
• Previous experience in a finance function would be beneficial
• Exceptional time management skills
• Commercial awareness
• Self-motivated and initiative
• Strong experience of MS Office (Word, Excel, PowerPoint)
• Determined, resilient and ambitious
• Work well under pressure
• Respond positively in the face of continual change
• Aptitude for understanding technology
• Ability to listen and interpret
• Smart appearance
• Good team player willing to share information and foster a positive team environment
• Minimum of 12-18 months experience within Customer Success/ Operations
APPLY NOW if you possess the experience and key skills required to fulfil this position
If you haven’t received a response within 5 days, please assume your application has been unsuccessful on this occasion
Thank you for your interest
This is a permanent opportunity and would suit a candidate with at least 12-18 months experience within an Operations Co-ordinator role or similar. You will need to be a highly organised individual with excellent communication skills as well as being able to multi-task and work as part of a busy team.
Employee benefits:
Salary £25,000
Hybrid Working 2-3 days in office
Life Assurance
Mortgage Advice
Employee Assistance Program
Discount Club
25 days annual leave plus bank holidays with 5 days rollover
Loyalty Scheme
Remote Private GP
Health Screening Contribution
Employee Introduction Reward
Income Protection
Private Medical Insurance
Dental Care
Optical Care
Gym Membership Discount
Cycle to Work Scheme
Workplace Nursery Scheme
Amex Card
Railcard
Charity of the Year Day
About the role
Reporting to the Operations Manager and working alongside another Operations Co-ordinator, the Operations Coordinator holds a key role within the business and will be the central contact for any business queries. Overall responsibility for the team is to ensure the delivery of an excellent customer experience at every point in the customer’s journey.
Responsibilities
• Ensure streamlined and efficient operational processes, resulting in excellent service for customers and colleagues
• Promote clear and consistent cross-departmental communication in adherence to Company procedures
• Provide administrative support to the sales team by way of pre and post sales customer support activities
• Work closely alongside the Financial Controller; providing order processing and sales/purchase ledger assistance
• Provide administrative support to the Managing Director and senior management team
• Utilising and developing the company CRM system
• Ad hoc tasks as determined on occasion by the business
• Embody and promote the Company values and culture
Key skills
• Experience in an administration/customer focused role
• Organised, structured, and efficient with good attention to detail
• Excellent verbal and written communication skills
• Previous experience in a finance function would be beneficial
• Exceptional time management skills
• Commercial awareness
• Self-motivated and initiative
• Strong experience of MS Office (Word, Excel, PowerPoint)
• Determined, resilient and ambitious
• Work well under pressure
• Respond positively in the face of continual change
• Aptitude for understanding technology
• Ability to listen and interpret
• Smart appearance
• Good team player willing to share information and foster a positive team environment
• Minimum of 12-18 months experience within Customer Success/ Operations
APPLY NOW if you possess the experience and key skills required to fulfil this position
If you haven’t received a response within 5 days, please assume your application has been unsuccessful on this occasion
Thank you for your interest
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