IT Support Administrator
Southend-on-Sea | Permanent | www.cv-library.co.uk |
IT SUPPORT ADMINISTRATOR
Job Title: IT Support Administrator
Location: Southend-on-Sea
Salary: Negotiable
Are you looking for an IT Support role within a dynamic team for our client who are a highly successful healthcare company. You will be offering support alongside a UK based team.
Summary:
• 1st & 2nd line IT support alongside a UK based team
• Desk setups, machine replacements, moves and changes
• Raising IT support tickets and ticket assignments
• Remote site support using industry standard tools
• Home worker remote support
• Local site support - Southend-on-Sea
• Travel to remote sites when required
Responsibilities Include:
• Support all users alongside the UK IT Team and MSP's
• Southend site local IT support
• Help maintain core system uptimes
• Company asset administration
• IT system and asset reports
• Respond to support calls within current SLA's
• Carry out IT project work as assigned
• Work within the company vision and values
Knowledge & Experience:
• Organisational skills
• Attention to details
• Excellent communication, verbal, written and presentation
• Self-motivated
• Ability to multitask
• Communicate with users at all levels
• Work well as part of a dynamic team
• 1st/2nd line support of current Windows environments
• Hosted Telephone Systems
• MS SQL
• Office 365 administration
Please contact either Kate or Lindsay on (phone number removed) to discuss this role further
Job Title: IT Support Administrator
Location: Southend-on-Sea
Salary: Negotiable
Are you looking for an IT Support role within a dynamic team for our client who are a highly successful healthcare company. You will be offering support alongside a UK based team.
Summary:
• 1st & 2nd line IT support alongside a UK based team
• Desk setups, machine replacements, moves and changes
• Raising IT support tickets and ticket assignments
• Remote site support using industry standard tools
• Home worker remote support
• Local site support - Southend-on-Sea
• Travel to remote sites when required
Responsibilities Include:
• Support all users alongside the UK IT Team and MSP's
• Southend site local IT support
• Help maintain core system uptimes
• Company asset administration
• IT system and asset reports
• Respond to support calls within current SLA's
• Carry out IT project work as assigned
• Work within the company vision and values
Knowledge & Experience:
• Organisational skills
• Attention to details
• Excellent communication, verbal, written and presentation
• Self-motivated
• Ability to multitask
• Communicate with users at all levels
• Work well as part of a dynamic team
• 1st/2nd line support of current Windows environments
• Hosted Telephone Systems
• MS SQL
• Office 365 administration
Please contact either Kate or Lindsay on (phone number removed) to discuss this role further
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