Birmingham
experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support...
Birmingham
PPMs, reactive and proactive tasks and in turn update the CAFM system via PDA to meet contractual obligations.
• Ensure that daily checks are completed and repair or report any defects using the helpdesk or reactive works ticketing system via PDA...
Morris Sinclair RecruitmentEngland
Unleash Your Technical Prowess in an Exciting MSP Environment! Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
City Facilities ManagementWest Midlands
in line with laid-down procedures in a timely manner.
• To advise the Helpdesk where 3rd party contractor attendance is needed for either a quotation or to effect specialist repairs and to provide the job specification.
• To advise the Manager of any...
Ldny PeopleBirmingham
Role: Help Desk Specialist (Learning Management) Location: Remote, UK Duration: Contract until end of Dec 2024 Must have security clearance to SC/DV or NATO-cleared level Scope of role: To ensure timely and effective support for the user base...
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IT Helpdesk Field Technician
Birmingham | Permanent | £32,000 - £34,000/year | www.cv-library.co.uk |
Job Title: IT Helpdesk Field Technician
Salary: £32,000 - £34000
Hours of Work: 40 hours per week with flexibility as needed.
Position Overview:
We are seeking a dedicated individual to fill the role of Helpdesk/Technical Support Specialist. This position requires flexibility, excellent communication skills, and a proactive approach to problem-solving. Based in Birmingham, the successful candidate will also be required to travel to other UK sites including Wolverhampton, Liverpool, Bridgend, and Dagenham as necessary.
Key Responsibilities:
Provide helpdesk and technical support for UK branches, ensuring timely resolution of IT issues.
Work flexible shifts (AM/PM) and be available after hours for critical issues, including night duty on a rotating basis.
Prioritise daily activities and respond to potential IT emergencies, directing issues to the appropriate channels.
Perform recurring tasks such as new user creation and workstation/laptop deployment.
Communicate effectively with internal stakeholders and external parties, including business partners, suppliers, and customers.
Demonstrate proactiveness in learning new technologies and adapting to changes in IT infrastructure.
Collaborate effectively within the team, providing feedback and contributing to continuous improvement initiatives.
Adhere to company protocols and procedures, maintaining meticulous records of tasks performed.
Candidate Requirements:
Proficient knowledge of Windows operating systems (Windows XP – Windows 11) and Microsoft Office suite.
Basic Linux knowledge (console-based).
Experience in diagnostics, maintenance, and minor repairs of company equipment.
Familiarity with common system services, networking technologies, and visualisation technologies.
Basic SQL knowledge (preferably for MS SQL Environment).
Experience with remote desktop technologies and Cisco Meraki is a plus.
Ability to travel to different locations within the UK, with potential travel to other jurisdictions if required.
Excellent organisational skills and attention to detail.
Ability to undergo training remotely and potentially in-person.
Drivers LicenseThis is a broad role and no one day will be the same, if you think you have the relevant skills and experience click the apply button now
Salary: £32,000 - £34000
Hours of Work: 40 hours per week with flexibility as needed.
Position Overview:
We are seeking a dedicated individual to fill the role of Helpdesk/Technical Support Specialist. This position requires flexibility, excellent communication skills, and a proactive approach to problem-solving. Based in Birmingham, the successful candidate will also be required to travel to other UK sites including Wolverhampton, Liverpool, Bridgend, and Dagenham as necessary.
Key Responsibilities:
Provide helpdesk and technical support for UK branches, ensuring timely resolution of IT issues.
Work flexible shifts (AM/PM) and be available after hours for critical issues, including night duty on a rotating basis.
Prioritise daily activities and respond to potential IT emergencies, directing issues to the appropriate channels.
Perform recurring tasks such as new user creation and workstation/laptop deployment.
Communicate effectively with internal stakeholders and external parties, including business partners, suppliers, and customers.
Demonstrate proactiveness in learning new technologies and adapting to changes in IT infrastructure.
Collaborate effectively within the team, providing feedback and contributing to continuous improvement initiatives.
Adhere to company protocols and procedures, maintaining meticulous records of tasks performed.
Candidate Requirements:
Proficient knowledge of Windows operating systems (Windows XP – Windows 11) and Microsoft Office suite.
Basic Linux knowledge (console-based).
Experience in diagnostics, maintenance, and minor repairs of company equipment.
Familiarity with common system services, networking technologies, and visualisation technologies.
Basic SQL knowledge (preferably for MS SQL Environment).
Experience with remote desktop technologies and Cisco Meraki is a plus.
Ability to travel to different locations within the UK, with potential travel to other jurisdictions if required.
Excellent organisational skills and attention to detail.
Ability to undergo training remotely and potentially in-person.
Drivers LicenseThis is a broad role and no one day will be the same, if you think you have the relevant skills and experience click the apply button now
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