apartmentCareer Moves GroupplaceLondon, 28 mi from High Wycombe
to user, product, and business problems. Anticipate evolving design constraints and communicate rationale of choices related to design solutions.  •  Apply, adapt, and/or define UX writing and content design frameworks for user experiences, including...
apartmentDPDplaceBicester
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
apartmentDPDplaceBicester
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
apartmentMarsplaceSlough, 10 mi from High Wycombe
Technical Product Manager - Employee Experience Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s, SNICKERS, TWIX, MILKY WAY, DOVE, PEDIGREE, ROYAL CANIN, WHISKAS...
local_fire_departmentUrgent

User Experience Researcher

apartmentCareer Moves GroupplaceLondon, 28 mi from High Wycombe
constraints and communicate rationale of choices related to design solutions.  •  Apply, adapt, and/or define UX writing and content design frameworks for user experiences, including principles, patterns, and systems. Leverage writing and design tools...
apartmentThe Royal British LegionplaceLondon, 28 mi from High Wycombe
Are you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. Come and be part of the leading Armed...
electric_boltImmediate start

Senior/Lead User Experience Researcher

apartmentInterQuest GroupplaceLondon, 28 mi from High Wycombe
discovery and user testing. Hands-on experience in roles such as a Senior or Lead User Researcher. Strong portfolio of design work/case studies focusing on your principles, methodologies, and approaches. Strong experience in managing and mentoring...
business_centerHigh salary

Lead user experience researcher

apartmentInterquest GroupplaceLondon, 28 mi from High Wycombe
This is an integral role and will work with the wider organisation to implement, evolve and mature their research ethics/principles and methodology as well as leading and mentoring a small team of UX Researchers. You will be part of a User Experience team which also...
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Clinical Application Specialist (Medical Device)

High Wycombe | www.cv-library.co.uk |
Clinical Application Specialist (Medical Diagnostic Equipment)

Salary

Up to GBP 55K + 15% Bonus

Job profile

A Japanese Global manufacturing company is looking for a Clinical Application Specialist, who will evaluate and verify their medical products in the clinical laboratory environment and will train and support healthcare professionals in using their top-of-the-line diagnostic systems.

Duties and Responsibilities
 •  Provide scientific and clinical application support in pre and post sales of their products.
 •  Organize and deliver product demonstrations and training sessions for customers and business partners.
 •  Ensure successful implementation of all products at clinical sites.
 •  Participate in internal/external clinical evaluations, validation and verification. Establish protocols and guidelines and prepare clinical evaluation reports to present data to customers.
 •  Develop and deliver effective presentations to attend and support medical congresses, conferences, exhibits, seminars and other occasions as requested by management.
 •  Improve and enhance customer satisfaction by communicating with customers proactively to identify customer needs and make the necessary actions to meet and exceed them.
 •  Handle customer feedback, complaints and escalation per company procedures and ensure timely and accurate resolution. Report all customer information and problems as well as opportunities to relevant teams.
 •  Assist customers in understanding matters related to the verification or validation of their products by ensuring they are in compliance with clinical laboratory regulations and accrediting agencies.
 •  Report feedback on overall customer experiences for post market surveillance to ensure compliance with local regulations.
 •  Assist the commercial organisation and regulatory teams with requests for information to support product sales including but not limited to tenders and product registration in the region.
 •  Support sales and marketing activities to promote their products and support field sales activities through demos, conferences, user group meetings and exhibitions.
 •  Maintain and expand a loyal network of KOL’s within the assigned territory.
 •  Perform other duties assigned or accepted as out of the guidelines.

Qualifications
 •  Bachelor’s degree or above in Biomedical Sciences or other related fields.
 •  3+ years’ experience in a similar role.
 •  Professional experience in flow cytometry or urinalysis is an advantage.
 •  Professional experience with diabetes HPLC products is an advantage.
 •  Excellent communication skills and ability to teach.
 •  Strong computer skills and knowledge of MS Office Suite, Service Based Software, CRM, and EP Evaluator.
 •  Able to travel with access to a major airport. This position will require reasonable travel potentially 3 to 4 days per week within UK and Ireland region.
 •  Able to use English fluently.
 •  Valid driver’s license.

Location
High Wycombe, UK

Visa

Candidate must be eligible to work without any restrictions as no visa support given