Halesowen, 1 mi from Dudley (West Midlands)
Absolute Recruitment are currently recruiting for a Customer Service/Sales Manager on behalf of our clients based in Halesowen.
The Customer Service/Sales Manager will be responsible for overseeing the small Customer Service/Sales Team...
The Channel RecruiterLichfield, 18 mi from Dudley (West Midlands)
JOB TITLE : IT Sales Account Manager SALARY: £25,000 - £50,000 + Uncapped Commission BENEFITS: 28 days holiday (increasing with length of service), company pension scheme, uncapped commission, monthly and quarterly sales incentives, frequent team...
Touchscreen Talent LimitedWalsall, 8 mi from Dudley (West Midlands)
team, you are part of a team of customer facing professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide...
Culture Recruitment LtdBirmingham, 9 mi from Dudley (West Midlands)
Job Title: IT Business Development Manager
Department: IT - Sales
Salary: £35,000-40,000 (depending on experience) + commission
Employment Type: Hybrid
Company Overview:
At our company, we prioritise care, empowerment, delivery, evolution...
Circle RecruitmentBirmingham, 9 mi from Dudley (West Midlands)
will be in the office 3 days a week. The IT Presales Engineer will collaborate with the sales team in the development of IT roadmaps and strategies for all customers in the private, public and education sector.
They pride themselves on delivering cutting-edge IT...
Walsh EmploymentBirmingham, 9 mi from Dudley (West Midlands)
and reduce risk.
The business is leading the way in developing cutting edge, high-performance AI-powered data security solutions and technologies.
They are now looking for a Territory Sales Manager to join their busy, successful and growing team.
Territory...
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Technical Account Manager - Up to GBP 40000
Halesowen | www.cv-library.co.uk |
Job Title: Technical Account Manager
Location: Halesowen
Salary: Up to £40,000
An exciting opportunity has arisen for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction.
Key Responsibilities:
• Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development
• Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs
• Liaise with internal teams to ensure customer requirements are met
• Prepare technical proposals, demonstrations and proof of concept presentations
• Maintain and update CRM system with relevant client updates and records
• Monitor and report on customer service performance
• Identify opportunities for improvement
Technical Skills Required:
• Previous experience in a customer service/account management/sales executive role desirably essentially within the managed IT services industry
• Proven account and relationship management experience
• Excellent communication, presentation and interpersonal skills
• Strong problem-solving and analytical skills as well as strong negotiation skills
• Ability to articulate complex technical concepts to non-technical audiences
• Knowledge of IT infrastructure, software solutions, networking and cloud technologies
• Knowledge of customer service principles and practices
• Proficient in Microsoft Office applications
Benefits:
• 21 Days Annual Leave, plus bank holidays and your birthday off (negotiable)!
• 4+ certifications paid for annually
• Monthly social outings
• Pension scheme
If you are interested in this exciting opportunity, please apply for immediate consideration and interview!
Keywords: Technical Account Manager, IT Services Provider, Customer Service, Account Management, Managed IT Services, IT Infrastructure, Networking Technologies, Business Development
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Location: Halesowen
Salary: Up to £40,000
An exciting opportunity has arisen for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction.
Key Responsibilities:
• Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development
• Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs
• Liaise with internal teams to ensure customer requirements are met
• Prepare technical proposals, demonstrations and proof of concept presentations
• Maintain and update CRM system with relevant client updates and records
• Monitor and report on customer service performance
• Identify opportunities for improvement
Technical Skills Required:
• Previous experience in a customer service/account management/sales executive role desirably essentially within the managed IT services industry
• Proven account and relationship management experience
• Excellent communication, presentation and interpersonal skills
• Strong problem-solving and analytical skills as well as strong negotiation skills
• Ability to articulate complex technical concepts to non-technical audiences
• Knowledge of IT infrastructure, software solutions, networking and cloud technologies
• Knowledge of customer service principles and practices
• Proficient in Microsoft Office applications
Benefits:
• 21 Days Annual Leave, plus bank holidays and your birthday off (negotiable)!
• 4+ certifications paid for annually
• Monthly social outings
• Pension scheme
If you are interested in this exciting opportunity, please apply for immediate consideration and interview!
Keywords: Technical Account Manager, IT Services Provider, Customer Service, Account Management, Managed IT Services, IT Infrastructure, Networking Technologies, Business Development
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
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