Dover Precision ComponentsDenbigh
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
Liverpool
system use to maximise efficiency
Gather, validate, and document business requirements
Identify and model process improvements
Work collaboratively with cross-functional teams
Create reports through requirement gathering
Conduct meetings...
Marks SattinSt Helens
Accounts Assistant | Haydock| Office Based | £30,000.We are seeking a dedicated and detail-oriented Accounts Assistant to join our finance team.As an Accounts Assistant, you will play a crucial role in supporting our Finance Manager with various accounting activities and administrative tasks.Process...
Fruition ITSouthport, 11 mi from Liverpool
Business Analyst 3 months Southport - 3 days on site initially £500 Outside IR35 An exciting opportunity for a Business Analyst to join a dynamic logistics organisation. You will be taking the lead on a business-critical piece of discovery work...
Fruition ITSouthport, 11 mi from Liverpool
Business Analyst 3 months
An exciting opportunity for a Business Analyst to join a dynamic logistics organisation. You will be taking the lead on a business-critical piece of discovery work, as part of a wider digital transformation.
Gathering...
Fruition ITSouthport, 11 mi from Liverpool
Business Analyst 3 months
An exciting opportunity for a Business Analyst to join a dynamic logistics organisation. You will be taking the lead on a business-critical piece of discovery work, as part of a wider digital transformation.
Gathering...
Fruition ITSouthport, 11 mi from Liverpool
Business Analyst 3 months
An exciting opportunity for a Business Analyst to join a dynamic logistics organisation. You will be taking the lead on a business-critical piece of discovery work, as part of a wider digital transformation.
Gathering...
TechohanaLiverpool
Role: Salesforce Technical Business Analyst Location: Remote Day Rate: £400-£500 Per Day Length: 6 months Tech Ohana are looking for a seasoned Salesforce Technical BA to join a key customer of ours in the Telco space! The customer are a fast...
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Service Desk Analyst
Liverpool | Permanent | £25,000 - £30,000/year | www.cv-library.co.uk |
Service Desk Analyst - Liverpool
Are you a skilled Service Desk Analyst looking to work for an international law firm? They successfully achieved the Legal Technology Team of the Year award, acknowledged for their innovation!
They have 300+ partners worldwide, supporting 750+ users, and cover a variety of different sectors. Additionally, you will be joining a team of 17, supporting projects, applications, infrastructure, and troubleshooting.
This is a permanent opportunity, offering hybrid working, with a salary of £25,000 - £30,000 including tailored benefits!
Law firm or professional services experience is an advantage.
What does the role entail?
As the Service Desk Analyst, you will join the IT Services Team and will report to the IT Service Desk Supervisor.
Key responsibilities:
First point of contact for all support of hardware and software problems.
Logging of incidents, requests, and problems
End to end resolution of 1st line support tickets.
Working with people at all levels of the firm to ensure productivity and that issues are quickly and professionally resolved.
Monitoring open calls, ensuring resolutions and appropriate updates are carried out.
Suggest and develop ideas for improving service quality and customer satisfaction.What skills will you have?
The ideal candidate will meet these requirements:
1. 3 years' experience working as a Service Desk Analyst OR in a customer support role.
Knowledge Microsoft Office 2010 or above (ideally 365).
Good experience of working with Windows 10.
MS Exchange experience.
Good knowledge of Outlook.
iManage or alternative document management system knowledge an advantage.
Willingness to learn and develop within a busy support environment.What is on offer?
A salary of £25,000-£30,000 is on offer, working for an international law firm that supports agile working. Hybrid working is also on offer, with 3 days in the office, and 2 days home office.
They prioritise wellbeing and believe in investing in you and providing tailored benefits designed to support you and your family
Are you a skilled Service Desk Analyst looking to work for an international law firm? They successfully achieved the Legal Technology Team of the Year award, acknowledged for their innovation!
They have 300+ partners worldwide, supporting 750+ users, and cover a variety of different sectors. Additionally, you will be joining a team of 17, supporting projects, applications, infrastructure, and troubleshooting.
This is a permanent opportunity, offering hybrid working, with a salary of £25,000 - £30,000 including tailored benefits!
Law firm or professional services experience is an advantage.
What does the role entail?
As the Service Desk Analyst, you will join the IT Services Team and will report to the IT Service Desk Supervisor.
Key responsibilities:
First point of contact for all support of hardware and software problems.
Logging of incidents, requests, and problems
End to end resolution of 1st line support tickets.
Working with people at all levels of the firm to ensure productivity and that issues are quickly and professionally resolved.
Monitoring open calls, ensuring resolutions and appropriate updates are carried out.
Suggest and develop ideas for improving service quality and customer satisfaction.What skills will you have?
The ideal candidate will meet these requirements:
1. 3 years' experience working as a Service Desk Analyst OR in a customer support role.
Knowledge Microsoft Office 2010 or above (ideally 365).
Good experience of working with Windows 10.
MS Exchange experience.
Good knowledge of Outlook.
iManage or alternative document management system knowledge an advantage.
Willingness to learn and develop within a busy support environment.What is on offer?
A salary of £25,000-£30,000 is on offer, working for an international law firm that supports agile working. Hybrid working is also on offer, with 3 days in the office, and 2 days home office.
They prioritise wellbeing and believe in investing in you and providing tailored benefits designed to support you and your family
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