Exclusive CollectionAnsty, 40 mi from Rochester
Job IntroductionIn a NutshellWe are actively seeking a Guest Services Assistant who will deliver exceptional service throughout the entire guest journey. You’ll be the first to greet our guests so strong customer service skills are a must!
Rooming...
The EmoryLondon, 28 mi from Rochester
Guest Services Agent The Emory A fantastic opportunity has arisen for a passionate and motivated Guest Services Agent to join the opening Guest Services team at The Emory. The Maybourne is proud to introduce a new architectural landmark to London...
The View from The ShardLondon, 28 mi from Rochester
We are seeking an Assistant Manager to join our Guest Experience Team! Our ideal candidate has a passion for delivering great service and is experienced in leading Front of House Teams. They are a role model, a great motivator, and able to get...
Flight StudioLondon, 28 mi from Rochester
strong attention to detail, and a passion for delivering outstanding customer service in a high profile setting. Regular international travel will be required to ensure the Podcast Guest Booking and experience is of the highest standard end to end...
UberSevenoaks
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
DPDSittingbourne
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
UberDartford
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberDartford
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
Get new jobs by email!
Get email updates for the latest Guest Service jobs in Rochester
It's free, and you can cancel email updates at any time
Cleaning Services Manager
Rochester | findajob.dwp.gov.uk |
Come and join our One Great Team here at Haven as a Cleaning Services Team Manager!
As part of our full time, permanent Facilities Leadership Team, you will…
• Oversee the day-to-day operation of our accommodation and venue cleaning including holiday homes, caravan sales stock and park facilities, following standard operating procedures ensuring a safe and secure environment for all
• Deliver our performance targets against budget, manage stock, margin and cost control
• Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
• Drive continuous improvement, provide solutions to issues and set goals for growth
• Lead and coach the team ensuring they work productively and develop professionally
• Engage and inspire the team to always be Guest obsessed
• Effectively recruit and train new team
What’s In It For You?
• Free use of our Leisure Facilities, including swimming pool
• Up to 50% Discount off food on Park and 20% discount in our shops
• Opportunity to use our Corporate Box at the O2 Arena
• Fantastic Discounts with many national Brands & Retailers
• 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
• Reward & Recognition Schemes
• Training and development opportunities including fully funded qualifications
• Fantastic Health, Mind & Money Support Programme
• Enhanced family friendly policies and pay* (eligibility criteria applied)
Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus
Experience and Qualifications
You may already be a Cleaning Manager or Housekeeping Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…
• Proven experience leading large teams in a Cleaning Services or similar environment
• Experience in managing operations, performance, resources and cost control
• Can confidently deal with Guest concerns and resolve problems
• Excellent communication, organisational and leadership skills
• Strong decision-making ability
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.
We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.
What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk
As part of our full time, permanent Facilities Leadership Team, you will…
• Oversee the day-to-day operation of our accommodation and venue cleaning including holiday homes, caravan sales stock and park facilities, following standard operating procedures ensuring a safe and secure environment for all
• Deliver our performance targets against budget, manage stock, margin and cost control
• Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
• Drive continuous improvement, provide solutions to issues and set goals for growth
• Lead and coach the team ensuring they work productively and develop professionally
• Engage and inspire the team to always be Guest obsessed
• Effectively recruit and train new team
What’s In It For You?
• Free use of our Leisure Facilities, including swimming pool
• Up to 50% Discount off food on Park and 20% discount in our shops
• Opportunity to use our Corporate Box at the O2 Arena
• Fantastic Discounts with many national Brands & Retailers
• 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
• Reward & Recognition Schemes
• Training and development opportunities including fully funded qualifications
• Fantastic Health, Mind & Money Support Programme
• Enhanced family friendly policies and pay* (eligibility criteria applied)
Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus
Experience and Qualifications
You may already be a Cleaning Manager or Housekeeping Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…
• Proven experience leading large teams in a Cleaning Services or similar environment
• Experience in managing operations, performance, resources and cost control
• Can confidently deal with Guest concerns and resolve problems
• Excellent communication, organisational and leadership skills
• Strong decision-making ability
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.
We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.
What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk
Best jobs you don't want to miss: