apartmentAmazon LogisticsplaceInverness, 36 mi from Elgin
Become an Amazon delivery partner/entrepreneur in logistics and write your own success story! Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? Then the Amazon Delivery Service Partner...
starFeatured

Class 2 Driver

placeElgin
Class 2 Driver Elgin, Moray £33,948.84 per annum, plus benefits including pension, BUPA medical cash plan, life assurance, and 31 days’ holiday (increasing with length of service). This is an amazing opportunity to help make a difference and save...
apartmentZhuorim TTR UKplaceTurriff, 32 mi from Elgin
and transactions in the ERP system  •  Collaborate with other departments to ensure customer satisfaction and problem resolution  •  Upsell products or services to customers when applicable  •  Manage all web orders and ensure timely despatch with appropriate delivery...
check_circleNew offer

Customer Service Advisor

apartmentZhuorim TTR UKplaceTurriff, 32 mi from Elgin
Upsell products or services to customers when applicable  •  Manage all web orders and ensure timely despatch with appropriate delivery agent  •  Follow company policies and procedures to ensure consistent service delivery Qualifications:  •  Fluent...
apartmentDPDplaceScotland
Starting your own business as an Owner Driver with DPD has never been easier. With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD. All you will need is a valid UK driver’s licence. Lots of work – with online shopping growing every day, you’ll...
electric_boltImmediate start

Self-Employed Driver (Apply in minutes)

apartmentDPDplaceScotland
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
apartmentDPDplaceScotland
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
local_fire_departmentUrgent

Customer Service Advisor - Training

apartmentZhuorim TTR UKplaceTurriff, 32 mi from Elgin
with appropriate delivery agent  •  Follow company policies and procedures to ensure consistent service delivery Qualifications:  •  Fluent in English, both written and verbal  •  Strong communication skills to effectively interact with customers  •  Previous...
Get new jobs by email!
Get email updates for the latest Service Delivery jobs in Elgin
It's free, and you can cancel email updates at any time

Civils Supervisor

Elgin | Contract | www.cv-library.co.uk |
Civils Supervisor

Location: Aberdeenshire, Moray, Perthshire, Angus

Purpose of the role:

The Purpose of the Civils Supervisor is to ensure a scheduled programme of work is delivered on time, to budget in a safe, quality manner across all products. The Civils Supervisor oversees the day-to-day operational duties of the field engineers (both supply chain and direct labour) and ensure quality service is being performed.
Civils Supervisor also responsible for co-ordination, delegation, supervision & quality control of onsite works, including responsibility for performance, and role Model the desired behaviours that best reflect the values of our client.

As a Civils Supervisor, your responsibilities will be:

Supervision of all Civils Field Operatives whether they are Direct Labour or Sub-Contractor resources.
 •  Work in conjunction with the Regional Co-ordinators to ensure all estimates have suitable start dates, with allocated resources and dependencies in line with project plans.
 •  Responsible for ‘on the day’ delivery of all works within the region in a Safe, Quality and On Time manner.
 •  Identify areas for improvement at a supplier level providing feedback to the management team.
 •  Attend planned supplier CRM’s when requested and provide support to help them succeed in delivery.
 •  Support the delivery of the business units KPI’s, identifying area for improvements against the key measures to continual improve supplier performance.
 •  Support Suppliers achieve key objectives and goals implemented by management.
 •  Stakeholder management within the customer base at operational level.
 •  Work in conjunction with our Co-ordinators to identify areas of success and improvement. Attending stakeholder calls.
 •  Have an awareness of financial impact relating to performance and compliance.
 •  Provide direction and governance through the supply chain to deliver improvements in line with any agreed street-works, quality or safety improvement plans.
 •  Manage HA stakeholders and attend relevant street-works meetings as and when required.
 •  Feedback risk to the management team in line with our KPI’s and strategy.
 •  Sponsor and support new ways of working which would improve delivery and service then support any activities being undertaken to implement change.
 •  General coaching & support (supplier management)
 •  Working collaboratively & in line with our policies

Skills/Competencies/Experience required:

 •  A proven track record of working at a Senior Supervisory level within the Telecoms Industry or other similar utilities would be advantageous.
 •  Ability to provide management to field-based teams working remotely.
 •  A basic understanding of both financial and commercial activities and dependencies.
 •  Ability to understand and implement agreed plans which support the needs of the business and support operational effectiveness.
 •  The ability to work collaboratively with Stakeholders both within the client arena and the supply chain.
 •  An ability to understand and operate within a process driven environment.
 •  A strong technical background across multiple disciplines that are relevant to projects being overseen is necessary.

For more information, please forward your up to date CV