Turning PointBognor Regis
Everyone’s Turning Point is unique.It’s the moment whenthey realise they’ve made a small, but important, step forward.Very often, that small step is the start of something bigger, butonly when the right support, advice and services are in place.You’ll make a real difference to theirlives as you deve...
Spectrum IT RecruitmentHorsham
In this role, you will be responsible for providing helpdesk services including day-to-day support for all IT related queries and maintaining/developing all aspects of IT systems and network infrastructure for the UK and Germany facilities...
Spectrum IT RecruitmentHorsham
In this role, you will be responsible for providing helpdesk services including day-to-day support for all IT related queries and maintaining/developing all aspects of IT systems and network infrastructure for the UK and Germany facilities...
Spectrum IT RecruitmentHorsham
My client based in Pulborough are seeking a 1st/2nd line Systems Engineer to join their regional support team. In this role, you will be responsible for providing helpdesk services including day-to-day support for all IT related queries...
ConferenceBadges.co.ukKingston upon Thames, 23 mi from Horsham
looking for a new addition to our Tech Team. The role of Onsite Tech Support Specialist allows you to hone a broad set of skills; setting up and supporting hardware, configuring software, data handling and customer skills.
You will receive hands-on, one...
Conferencebadges.co.ukKingston upon Thames, 23 mi from Horsham
of what we do, have a look at this recent video: https://www.youtube.com/watch?v=lu Bp OQWXv CU The role To support continued expansion we're looking for a new addition to our Tech Team.
The role of Onsite Tech Support Specialist allows you to hone...
Get new jobs by email!
Get email updates for the latest Tech Support jobs in Horsham
It's free, and you can cancel email updates at any time
Vehicle Technician
Horsham | www.cv-library.co.uk |
Vehicle Technician
Profile:
Reports to the Service Manager / After Sales Manager
Carries out all workshop work in an efficient and safe manner, to meet customer requirements and maximise workshop utilisation and productivity
Must hold a relevant level 3 qualification.
Key Attributes:
Works as part of the workshop team to carry out scheduled vehicle service and repair work, in accordance with the relevant manufacturers standards
Examines vehicles and diagnoses non-routine defects, either in the workshop or during a road test, using a knowledge of the vehicles and technologies concerned
Examines vehicles and reports defects against relevant regulatory bodies
Carries out each job within the budgeted time as set out on job card – to maintain own labour productivity
Works in accordance with workshop and Centre Health & Safety requirements
Works with colleagues to maintain workshop standards of cleanliness and tidiness
Takes personal responsibility for the daily maintenance of workshop equipment, and reports equipment defects or problems that need attention
Follows key processes to achieve specified quality and efficiency targets
Works with the Centre developing and improving more efficient processes
Talks to customers to summarise the details of the work required or carried out, and answer their questions
Offers customers a detailed technical explanation (where this is required) in a way that recognises their level of technical proficiency
Listens carefully to customers and builds rapport and understanding during these discussions (where possible) to deliver customer satisfaction with the Centre
Coaches and supports apprentice technicians – for example by explaining a repair on a step-by-step basis as it is being carried out, or allowing an apprentice to carry out part of a job
Provides assistance and guidance to colleagues who are less skilled or knowledgeable about a particular vehicle or technology
Attends specialised training as required by the relevant manufacturer
Works with colleagues and other teams across the Centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
Ensures opportunities for sales are followed up by the most appropriate specialist
Reports on technical problems using appropriate procedures
Responsible for handling customer data in line with GDPR
Ad hoc duties as and when required to meet the needs of the business
Profile:
Reports to the Service Manager / After Sales Manager
Carries out all workshop work in an efficient and safe manner, to meet customer requirements and maximise workshop utilisation and productivity
Must hold a relevant level 3 qualification.
Key Attributes:
Works as part of the workshop team to carry out scheduled vehicle service and repair work, in accordance with the relevant manufacturers standards
Examines vehicles and diagnoses non-routine defects, either in the workshop or during a road test, using a knowledge of the vehicles and technologies concerned
Examines vehicles and reports defects against relevant regulatory bodies
Carries out each job within the budgeted time as set out on job card – to maintain own labour productivity
Works in accordance with workshop and Centre Health & Safety requirements
Works with colleagues to maintain workshop standards of cleanliness and tidiness
Takes personal responsibility for the daily maintenance of workshop equipment, and reports equipment defects or problems that need attention
Follows key processes to achieve specified quality and efficiency targets
Works with the Centre developing and improving more efficient processes
Talks to customers to summarise the details of the work required or carried out, and answer their questions
Offers customers a detailed technical explanation (where this is required) in a way that recognises their level of technical proficiency
Listens carefully to customers and builds rapport and understanding during these discussions (where possible) to deliver customer satisfaction with the Centre
Coaches and supports apprentice technicians – for example by explaining a repair on a step-by-step basis as it is being carried out, or allowing an apprentice to carry out part of a job
Provides assistance and guidance to colleagues who are less skilled or knowledgeable about a particular vehicle or technology
Attends specialised training as required by the relevant manufacturer
Works with colleagues and other teams across the Centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
Ensures opportunities for sales are followed up by the most appropriate specialist
Reports on technical problems using appropriate procedures
Responsible for handling customer data in line with GDPR
Ad hoc duties as and when required to meet the needs of the business
Best jobs you don't want to miss: