Assistant General Manager

Royal Tunbridge Wells | Permanent | £32,000 - £35,000/year | www.cv-library.co.uk |
Simon Acres Recruitment are excited to be working with a private members club based in the Pantiles, Tunbridge Wells. Who are seeking an experienced Assistant General Manager to support, alongside the General Manager, running the club’s day to day operations and host exclusive members.

Paying: A basic up to £35,000, plus a £5,000 incentivised bonus.
Working hours: 40 hours per week over shift patterns.
Opening hours: Monday to Wednesday 8.000am – 7.00pm, Thursday – Friday 8.000am-11.00pm and Saturday (phone number removed)pm. Closed Sunday.

Responsibilities:

 •  Working side by side with the General Manager to test, maintain, execute and develop operational targets based on daily, weekly and quarterly business performance reviews.
 •  Completing plans of action within given timeframes and managing the budget to support business growth and improvements.
 •  Concentrating on optimising profits, minimising margins/losses and promoting exceptional experience(s) for members, guests, staff and affiliate partners.
 •  Adhering to the Clubs company rules and policies around food safety and hygiene, closely monitoring and assessing allergen procedures.
 •  Facilitating a safe and inviting space for members, guests and staff by working with Health & Safety policy holders and following local government and regional compliance and legalities.
 •  Helping to drive sales when and where needed.
 •  Leading by example with housekeeping standards and duties.
 •  Acting as a n influential manager and decision maker that supports, guides, develops and implements policies, procedures and systems to improve overall business operations customer service and member retention.

Integrity:

 •  Acting in a highly professional and courteous manner at all times.
 •  Keeping all club business & HR information private and confidential.
 •  Promoting the club in a positive way and adhering to organisational code of conduct at all times.

The Candidate:

 •  3+ years of hospitality assistant management experience, ideally with Private Members Club or boutique hotel background.
 •  Demonstrable experience of supporting developing teams (motivating, inspiring and encouraging).
 •  Sound financial acumen, ability to drive revenue and understand forecasts and P&L.
 •  Up to date knowledge of regulations, health and safety and compliance.
 •  Food, beverage, and bar experience.
 •  Encourage and motivate team development and productiveness.
 •  Disciplined, detail oriented and maintains high standards.
 •  Strong communicator and confident decision maker.

Simon Acres Recruitment are acting as the employment agency in relation to this vacancy
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