DPDBicester
Startingyour own business as an Owner Driver with DPD has never beeneasier.With our Owner Driver Franchise scheme, you can run yourown business and share in the growing success of DPD.We give youall you need to get started.From your own van, the best tech inthe business and all the training to get y...
High Wycombe
Our client is an organisation that operates within the retail sector based in High Wycombe. They are currently looking to hire a 1st Line Retail Support Analyst to join their expanding Helpdesk team. The main purpose of the role is to provide...
Multi-Trades RecruitmentNorthwood
Multi Trades Recruitment is looking for a Hard Landscaper in the Northwood area.Paving - porcelain and natural stone.Carpentry - decking and pergolas.Fencing, planting, ground works - .Levelling and drainage, laying turf and artificial grass.Must have experience in building of residential garde...
DGH RecruitmentLondon, 28 mi from High Wycombe
IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis.
IT Support Analyst / 1st/2nd Line Support Analyst...
Mobilus LtdHigh Wycombe
Our client is an organisation that operates within the retail sector based in High Wycombe. They are currently looking to hire a 1st Line Retail Support Analyst to join their expanding Helpdesk team. The main purpose of the role is to provide...
Absolute RecruitLondon, 28 mi from High Wycombe
Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK?
Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow...
DGH RecruitmentLondon, 28 mi from High Wycombe
Application Support Analyst
A fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis.
Application Support Analyst
The primary objective of this position...
Eligo RecruitmentLondon, 28 mi from High Wycombe
macOS IT Support Analyst
Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant...
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CX and Change Analyst
High Wycombe | Permanent | £30,000 - £37,000/year | www.cv-library.co.uk |
Our client is looking for a CX and Change Analyst to join their team on a full-time permanent basis in this brand new and exciting role.
As the CX and Change Analyst, you will sit within their Digital Team and have key responsibilities to deliver their design process for change and support the delivery of new customer (CX|UX) focused initiatives.
Key Responsibilities:
• The CX and Change Analyst will be responsible for analysing, identifying, and understanding customer behaviours, preferences, and pain points.
• Using knowledge of Design Thinking methods and techniques, the successful candidate will work with Customer Data, SMEs, and Stakeholders to map out thier key Customer Engagement, Lead Journeys, and Value Streams
• Help the client better understand the needs of their membership and prospective members
Qualifications/skills and experience:
• The ideal CX and Change Analyst will have previous business analysis experience
• Customer Experience design
• Excellent stakeholder management skills
• Experience with conducting customer research
Benefits:
• Private healthcare and dental cover is available after completion of probationary period.
• Generous pension
• Salary sacrifice schemes – pension, cycle to work scheme, additional annual leave
• Free parking on site.
• Performance Related Pay (PRP) scheme.
• One paid volunteering day per year.
• Hybrid/flexible working options
FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions
As the CX and Change Analyst, you will sit within their Digital Team and have key responsibilities to deliver their design process for change and support the delivery of new customer (CX|UX) focused initiatives.
Key Responsibilities:
• The CX and Change Analyst will be responsible for analysing, identifying, and understanding customer behaviours, preferences, and pain points.
• Using knowledge of Design Thinking methods and techniques, the successful candidate will work with Customer Data, SMEs, and Stakeholders to map out thier key Customer Engagement, Lead Journeys, and Value Streams
• Help the client better understand the needs of their membership and prospective members
Qualifications/skills and experience:
• The ideal CX and Change Analyst will have previous business analysis experience
• Customer Experience design
• Excellent stakeholder management skills
• Experience with conducting customer research
Benefits:
• Private healthcare and dental cover is available after completion of probationary period.
• Generous pension
• Salary sacrifice schemes – pension, cycle to work scheme, additional annual leave
• Free parking on site.
• Performance Related Pay (PRP) scheme.
• One paid volunteering day per year.
• Hybrid/flexible working options
FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions
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