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Head of Service Delivery

apartmentHays Specialist Recruitment LimitedplaceBirmingham, 35 mi from Great Malvern
Hays are looking for a Head of Service Delivery where you will be responsible for the delivery of all Managed Services agreements with customers. The role requires an approach to maximising the value to our customers whilst delivering as cost...
business_centerHigh salary

Service Delivery Manager

placeGloucester, 20 mi from Great Malvern
Service Delivery Manager Up to £42,(Apply online only) 25 Days Holidays + Bank Holidays Gloucester, GL1 Monday - Friday Two Global Leading FM companies have merged, creating a National FM provider of Hard Service Maintenance specialising in MOD...
placeSolihull, 30 mi from Great Malvern
Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security...
placeBirmingham, 35 mi from Great Malvern
Job Reference: /PL/03-05/1157/8 Job Title: Service delivery Manager Location: Southeast and Midlands Salary: Competitive Hours per week: Monday to Friday - 40 hours per week Business Overview Atalian Servest and OCS have merged to create...
apartmentdnata Catering UKplaceBirmingham, 35 mi from Great Malvern
the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set...
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Health & Safety Coordinator

apartmentNPLplaceTeddington
Putsimply, we set the standards by which everything is measured.Indoing so, the National Physical Laboratory is helping to combatissues on a global scale such as climate change, curing diseasesand the development of cutting-edge communications technology.Ourpeople are our greatest asset.They deserve...
apartmentThe Works Stores PLCplaceBirmingham, 35 mi from Great Malvern
Service Delivery Team Lead Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role, leading the delivery of outstanding support to your colleagues across Stores, Distribution Centre (DC) and Support Centre (SC). You’re...
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Head of service delivery

apartmentInfraview - Specialist Cloud & It Infrastructure Technology RecruitmentplaceBirmingham, 35 mi from Great Malvern
As a Head of Service Delivery you will: Work closely with the Head of Managed service to ensure performance is at a highest standard. Be the senior point of communication with customers Develop and implement service management strategy plans...
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Technical Sales Manager

Great Malvern | Permanent | £28,000 - £30,000/year | www.cv-library.co.uk |
Role
 •  Develop and grow product sales through new and existing accounts.
 •  To proactively generate and manage sales enquires.
 •  Research and develop marketing strategies to meet sales targets.
 •  Create & present budgeting and forecasting analysis.
 •  To help develop and maintain social media platforms.

Duties
 •  Contributes information, ideas, trend analysis, and research to help develop marketing Strategies.
 •  Develop sales strategies and approaches for the target customer or product.
 •  Develop & maintain excellent customer relations with the ethos of “Doing the right thing for the customer”.
 •  To develop and maintain the CRM system.
 •  To ensure all records are kept up to date with the relevant information.
 •  Create, present, and deliver regular KPIs to Senior Managers.
 •  To follow up enquiries and quotations within a reasonable or agreed time frame.
 •  To efficiently liaise with sales administrators.
 •  To chase, analyse & report reasons for enquiries/quotes not being won.
 •  To always represent the company in a professional manner
 •  Provide effective communication to both internal and external customer.
 •  Helps to implement and adheres to company policies and procedures
 •  To work with drive and enthusiasm to meet targets set.
 •  Other duties as deemed reasonable by Directors to ensure business success.

Skills
 •  Strong Customer Service Skills
 •  Driven to achieve sales targets
 •  A good team player but has the initiative to work alone
 •  Must have excellent MS Office Skills (Excel, Word, PowerPoint)
 •  Able to present to customers confidently
 •  Sage experience (Desirable)
 •  Zoho CRM experience (Desirable)
 •  Good business acumen
 •  New business development through multiple medias (Marketing, Cold Calling, Emailing and customer visit
 •  Experience in a manufacturing environment
 •  Experience in injection moulding (preferred but not essential

Benefits

Standard business hours are 8.00am to 4:45pm Monday to Thursday and 8:00am to 1:00pm on Fridays, with a ten-minute paid break each day and an unpaid break of 30 minutes.

Laptop, mobile phone, use of pool car for all business travel

Pension Scheme

Salary £28,000 with a bonus structure up to £10,000 per annum