London, 45 mi from Halstead (Essex)
Media and Communications Assistant | Temp for 3-6 months | Hybrid working | High-profile Government
I am recruiting for Media and Communications Assistant on a temporary basis for 3-6 months to work for a central government department...
DPDChelmsford
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
Smiths InterconnectLondon, 45 mi from Halstead (Essex)
Job Description
Reporting to the Communications Manager, this one-year work placement role will deliver effective communications in a global, multicultural, and multi-lingual environment. This role will give you an insight into how internal...
Calibrate Recruitment LimitedLondon, 45 mi from Halstead (Essex)
A fast-growing practice specialising in Master Planning is looking for a Bid and Communications Assistant in a newly created role which you can really make your own.
You will be part of the New Business and Communications team working...
Calibrate Recruitment LimitedLondon, 45 mi from Halstead (Essex)
A fast-growing practice specialising in Master Planning is looking for a Bid and Communications Assistant in a newly created role which you can really make your own.
You will be part of the New Business and Communications team working...
Calibrate Recruitment LimitedLondon, 45 mi from Halstead (Essex)
A fast-growing practice specialising in Master Planning is looking for a Bid and Communications Assistant in a newly created role which you can really make your own.
You will be part of the New Business and Communications team working...
Calibrate Recruitment LimitedLondon, 45 mi from Halstead (Essex)
A fast-growing practice specialising in Master Planning is looking for a Bid and Communications Assistant in a newly created role which you can really make your own.
This is a unique opportunity where you don’t need bids experience.
Personality...
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Customer Service Supervisor
Halstead | Permanent | £26,000 - £28,000/year | www.cv-library.co.uk |
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team.
The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care.
Key duties include: Answering and directing telephone calls
Answering emails
Meeting and greeting site visitors
Assisting with the onboarding of our new clients, working closely with the Management team
Support our managers to build and maintain the client relationship
Support the Management team, with customer service issues, aiming for successful resolution through liaison with all department managers and clients
To support the management team, manage client expectations of our capabilities, including actual and potential service achievement
Assist the Management team with new client campaigns and procedures to ensure successful implementation and delivery
Processing daily system errors
Providing software templates to our clients
Updating rates on our software
Escalating issues to the relevant managers
Taking responsibility for complex queries
Requirements for this role: Previous experience working in an office or customer-service based role
Excellent customer service
Excellent verbal and written communication
Excellent organisational skills
Ability to use Microsoft Word and emails
Ability to demonstrate a high level of professionalism, integrity, and commitment
Ability to maintain accurate records and file notes
Strong administration and organisational skills
Ability to manage conflicting priorities, calmly and pragmatically
To be considered for this role, you must have access to your own transport due to company location - you must also have a proven background in a customer service based role.
Working hours are Monday to Friday 08:30 - 17:30pm
The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care.
Key duties include: Answering and directing telephone calls
Answering emails
Meeting and greeting site visitors
Assisting with the onboarding of our new clients, working closely with the Management team
Support our managers to build and maintain the client relationship
Support the Management team, with customer service issues, aiming for successful resolution through liaison with all department managers and clients
To support the management team, manage client expectations of our capabilities, including actual and potential service achievement
Assist the Management team with new client campaigns and procedures to ensure successful implementation and delivery
Processing daily system errors
Providing software templates to our clients
Updating rates on our software
Escalating issues to the relevant managers
Taking responsibility for complex queries
Requirements for this role: Previous experience working in an office or customer-service based role
Excellent customer service
Excellent verbal and written communication
Excellent organisational skills
Ability to use Microsoft Word and emails
Ability to demonstrate a high level of professionalism, integrity, and commitment
Ability to maintain accurate records and file notes
Strong administration and organisational skills
Ability to manage conflicting priorities, calmly and pragmatically
To be considered for this role, you must have access to your own transport due to company location - you must also have a proven background in a customer service based role.
Working hours are Monday to Friday 08:30 - 17:30pm
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