Harlow
Be customer focused, flexible and friendly.
Team Spirit: Internal and external - team collaboration, working in a friendly environment.
Strong IT skills - is a requirement to navigate customer portals and internal SAP management system.
Strong skills...
UberStanford-le-Hope
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
DPDChelmsford
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
UberEpping
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberGrays
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
OECChelmsford
to develop and implement innovative technology solutions.
Position Summary
A key role within the Athoris Customer Support team has arisen and we are therefore now looking to appoint an ambitious and motivated person to join a well-established and high...
Just Recruitment Group LtdBraintree
Just Recruitment is delighted to support a growing organisation based in Earls Colne - actively seeking an experienced and motivated Customer Account Manager to join its dynamic team.Main Responsibilities:Assisting with the onboarding of our new...
CCR Recruitment GroupHempstead
Customer Service Manager (Contact Centre)
£37,500 - £40,000
St Albans
The Customer Service Manager will provide market-leading customer satisfaction in conjunction with a team of customer service representatives. You will have proven experience...
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Customer Service Supervisor
Halstead | Permanent | £26,000 - £28,000/year | www.cv-library.co.uk |
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team.
The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care.
Key duties include: Answering and directing telephone calls
Answering emails
Meeting and greeting site visitors
Assisting with the onboarding of our new clients, working closely with the Management team
Support our managers to build and maintain the client relationship
Support the Management team, with customer service issues, aiming for successful resolution through liaison with all department managers and clients
To support the management team, manage client expectations of our capabilities, including actual and potential service achievement
Assist the Management team with new client campaigns and procedures to ensure successful implementation and delivery
Processing daily system errors
Providing software templates to our clients
Updating rates on our software
Escalating issues to the relevant managers
Taking responsibility for complex queries
Requirements for this role: Previous experience working in an office or customer-service based role
Excellent customer service
Excellent verbal and written communication
Excellent organisational skills
Ability to use Microsoft Word and emails
Ability to demonstrate a high level of professionalism, integrity, and commitment
Ability to maintain accurate records and file notes
Strong administration and organisational skills
Ability to manage conflicting priorities, calmly and pragmatically
To be considered for this role, you must have access to your own transport due to company location - you must also have a proven background in a customer service based role.
Working hours are Monday to Friday 08:30 - 17:30pm
The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care.
Key duties include: Answering and directing telephone calls
Answering emails
Meeting and greeting site visitors
Assisting with the onboarding of our new clients, working closely with the Management team
Support our managers to build and maintain the client relationship
Support the Management team, with customer service issues, aiming for successful resolution through liaison with all department managers and clients
To support the management team, manage client expectations of our capabilities, including actual and potential service achievement
Assist the Management team with new client campaigns and procedures to ensure successful implementation and delivery
Processing daily system errors
Providing software templates to our clients
Updating rates on our software
Escalating issues to the relevant managers
Taking responsibility for complex queries
Requirements for this role: Previous experience working in an office or customer-service based role
Excellent customer service
Excellent verbal and written communication
Excellent organisational skills
Ability to use Microsoft Word and emails
Ability to demonstrate a high level of professionalism, integrity, and commitment
Ability to maintain accurate records and file notes
Strong administration and organisational skills
Ability to manage conflicting priorities, calmly and pragmatically
To be considered for this role, you must have access to your own transport due to company location - you must also have a proven background in a customer service based role.
Working hours are Monday to Friday 08:30 - 17:30pm
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