Call Centre Operations Manager Jobs in London
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Search results - Call Centre Operations Manager Jobs in London
Chubb Insurance-London
Strong understanding of artificial intelligence and machine learning technologies and their application in call center operations
• Strong team leadership and management skills
• Excellent communication and collaboration skills
• Experience working...
London
Role: Call Centre Inbound Sales Advisor
Location: Camden, London
Salary: £29,000 + competitive bonus scheme + benefits
Operational Hours: Mon-Friday 8am-8pm with some weekend working on a rotational shift pattern 9-6pm- working 40 hours per week...
cv-library.co.uk -
TELUS Digital-London
time projects/ initiatives
Your profile:
• Experience: Minimum 5 years of experience in Call Center Operations, Customer Service, Business Process 18+ months of work experience in contact center; experience in real time analysis.
• Bachelor’s degree...
London
VoIP, conferencing, and contact centre design and management, as well as expertise in Cisco voice platforms, including Unified Call Manager, Unity, Jabber, WebEx, and various call centre solutions. A broad understanding of IT networking concepts...
cv-library.co.uk -
NICE-London
responsibilities for NICE’s cross-platform messaging, technical expertise should include call centre operations, telephony and cloud computing.
The PSE must be a self-motivated storyteller, with a proven track record in software sales and knowledge of technology...
appcast.io -
London
Contributing to and implementing a service improvement plan
Managing other aspects of the call centre's daily operation
Monitoring random calls to assess and improve the quality of staff performance
Handling and resolving complex customer complaints...
cv-library.co.uk -
London
As an IT Systems Administrator, you will play a crucial role in maintaining and enhancing our systems and infrastructure. You'll be responsible for the day-to-day management of IT systems, ensuring everything runs smoothly for our contact centre operations...
adecco.com -
London
React to breakdown maintenance requests within the required SLA's
Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc
Repairs to modular UPS systems
Test and diagnose...
cv-library.co.uk -
Curve Group Holdings Ltd-England
Contact Centre Manager
Redditch
Who are we?
Leaders in the debt recovery enforcement sector, our client has been operating for over 40 years' supporting hundreds of local authorities and Transport for London. They have a strong UK team, employing...
London
Administrator, you will play a crucial role in maintaining and enhancing our systems and infrastructure. You'll be responsible for the day-to-day management of IT systems, ensuring everything runs smoothly for our contact centre operations.
Expect a variety...
cv-library.co.uk -
TCR UK Limited-England
For
Skills & Experience & Behaviours
• Prior Customer Service or Call Centre experience
• Strong understanding of fleet management, vehicle maintenance, and workshop operations.
• Familiarity with SAP systems and customer service operations in a logistics...
London
behind the scenes?
• Do you excel at building strong relationships through clear and professional communication?
• Are you ready to help ensure smooth and efficient operations in the hospitality industry from the comfort of an office setting?
If so...
cv-library.co.uk -
CBRE Local UK-England
React to breakdown maintenance requests within the required SLA's
Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc
Repairs to modular UPS systems
Test and diagnose power...
Smart10Ltd-England
requests and ensuring seamless operations across platforms. They will be responsible for handling small-scale system changes from approval to implementation, managing stakeholder expectations, and delivering training to users across different teams...
Adecco-England
will be responsible for efficiently scheduling appointments, managing patient records, and ensuring a smooth operation within the department. This temporary position offers a great opportunity to gain valuable experience and contribute to the future of healthcare...
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