Complaint Manager Jobs
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Simpson Millar LLP SolicitorsManchester
Job Description
The complaints Manager is responsible for managing client complaints through to resolution, ensuring matters are handled fairly, professionally, and in line with regulatory requirements.
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The role involves investigating...
Maidenheadcv-library.co.uk
within a call centre background in a healthcare company or equivalent would be ideal.
Key Responsibilities
Manage the intake of customer complaints received via phone, email, and complaint management systems.
Review and assess complaint submissions...
Candidate Source LtdLiverpool
services complaints or regulated sector.
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• Strong oral and written communication
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• Confidence to interrogate and collect key information over the phone.
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• Great prioritising and workload management.
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• Strong attention to detail.
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• Confidence...
Manchestercv-library.co.uk
This is an exciting opportunity for a Complaints Manager to oversee and enhance the complaints-handling process in a customer-focused environment. The role requires a strong understanding of financial services or regulated industries...
LorienMaidenhead
management systems.
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• Review and assess complaint submissions, identify missing information, and conduct customer outreach to obtain required details.
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• Perform the initial classification and coding of complaints using established guidelines...
Chaddertoncv-library.co.uk
Your new company
A well-established and customer-focused organisation is seeking a Customer Experience & Complaints Manager to join its customer service function. Operating within a fast-paced environment, the business prides itself on delivering...
Teya SolutionsLondonmindmatch.ai
Overview
As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolutions...
Complaint Manager – Related jobs:
CONNECT RECRUITMENT CONSULTANTS LIMITEDSlough
Manager leads and develops the Customer Relations Team to ensure seamless operational delivery, strict regulatory compliance, and a customer-centric culture. In this role, you will xxuwjjq oversee end to end complaint management under Financial Conduct...
1 similar job: Coventry
ASCOT GROUPLondonmindmatch.ai
Lead and develop the Conduct & Complaints Team with performance management and regular feedback
• Oversee the Conduct, Consumer Duty and Complaints frameworks, update policies and ensure regulatory compliance (Lloyd’s, FCA)
• Provide regular reporting...
Veeva SystemsCamberley
Veeva is looking for an experienced consultant to lead MedTech Complaints implementations at Veeva's MedTech customers globally. In this role, you will guide the transformation of our customers' Complaints Management processes and technology.
As a member...
10 similar jobs: Lochgilphead, Montrose, Maryport, Caernarfon, Scotland...
Rated Traders LtdLoughborough
Complaints Investigation Officer Job Purpose
Complaints Investigation Officer To collate and present customer feedback and customer insight to enable the improvements service processes across the organisation.
Complaints Investigation Officer...
Xpert Recruitment Solutions LimitedStone (Staffordshire)
Quality & Complaints Officer
Full-time – 12 months fixed term
Staffordshire
£28,000 per annum with annual company performance bonus
Quality matters. Complaints matter. Getting things right matters.
Are you experienced in complaints handling...
Veeva SystemsBurnley
globally. In this role, you will guide the transformation of our customers’ Complaints Management processes and technology. As a member of our Professional Services team, you will be responsible for understanding our customers’ needs, translating...
24 similar jobs: Maidstone, Newcastle upon Tyne, Falkirk, Kingston upon Hull, Blackpool...
AllianzLeedsmindmatch.ai
on insurance products
Responsibilities
• Lead and inspire the Complaints Function with clear standards for handling and outcomes
• Develop strategy, governance and operational direction for complaints management
• Build capability and decision-making...
Alexander Mae (Bristol) LtdBristol
The Role
On behalf of our client, we are seeking a Customer Experience Advisor (Complaints Handler) on a temporary basis to cover holiday periods for 3–6 months. The role involves managing a caseload of complaints from customers and business...
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