Complaint Manager Jobs in Birmingham
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Search results - Complaint Manager Jobs in Birmingham
Mason Blake-Birmingham
About the Role
A well-established wealth and financial planning firm is expanding its Advice Complaints function and seeking an SME and a Lead Manager to help shape and develop this area.
Key responsibilities include:
• Managing and resolving...
mindmatch.ai -
Birmingham
on compliance status to senior management, addressing non-compliance issues when necessary.
Manage escalated complaints with the Solicitors Regulation Authority (SRA) or Legal Ombudsman, acting as Liaison Officer during SRA inspections.
Advise fee earners...
cv-library.co.uk -
Checked Recruitment-Birmingham
efficiently on the availability of their orders, maintaining clear communication.
• Stock Management: Correctly update stock levels in the system and set up part numbers as required.
• Complaint Management: Manage customer complaints and problems effectively...
mindmatch.ai -
Birmingham
through client calls and presentations
Manage customer care plan, to ensure targets are met for telephone calls and meetings. Working with other account managers where necessary
Manage customer complaints
Create project-plans and manage implementations...
cv-library.co.uk -
Europcar Mobility Group-Birmingham
Accounts following an incident and insurance claim for their own vehicle. The Insurance Support Services Department based at Europcar’s Leicester HQ focuses on providing a professional reservation, rental management and complaint handling service to our...
mindmatch.ai -
Birmingham
Homeownership Manager - Retirement Schemes
Up to £45,906.52 per year
Hybrid - Midlands / East of England with travel across our geography as required
Permanent, Full Time
At Amplius, we’re on a mission to deliver homes that make a difference...
cv-library.co.uk -
Midland Heart-Birmingham
and maintain high levels of tenant satisfaction.
• Overseeing performance, budget management, and contract procurement.
• Handling escalated customer complaints and MP/Councillor enquiries.
• Supporting business planning, risk mitigation, and regulatory...
Complaint Manager – Related jobs in Birmingham:
Search-Birmingham
Manager.
• Work closely with the Quality Assurance and Compliance Manager to ensure that each home meets regulatory requirements and maintains quality standards.
• Handle complex concerns and complaints, taking a hands-on approach to resolve issues...
mindmatch.ai -
Midland Heart-Birmingham
City: Birmingham, B15 1LZ
Salary: £60,606 per annum
Hours: 35 per week
Contract: Permanent
Are you a passionate leader with experience in housing management and a commitment to improving the lives of older people? If so, we want you to join us...
Birmingham
performance reports to the Executive Team and Senior Management as required.
• Data Analysis: Reviewing and analysing complaint data to identify patterns, trends, and areas for service improvement. Highlighting training needs to improve satisfaction with ASB...
cv-library.co.uk -
Empress Talent-Birmingham
their northern territory up to and including Scotland. This is a field based role with regular travel to visit customers but is otherwise fully remote.
This role will be reporting to the Sales Manager of the organisation.
Role and Responsibilities
1. upporting...
mindmatch.ai -
Birmingham
Establish Tour Operator Group with different specialist brands is now seeking a very motivated and sales driven Assistant Sales Manager to join their team working partly in their Birmingham city centre office and partly from home. You will play...
cv-library.co.uk -
Pertemps-Birmingham
a thorough investigation and resolution process.
• Managing complaints within set timelines and providing clear customer feedback.
• Working with internal and external stakeholders to ensure fair and impartial handling of all cases.
• Identifying root...
ourbob.com -
Workforce Recruitment and Training-Birmingham
accurate and timely updates on compliance status to senior management, addressing non-compliance issues when necessary.
• Manage escalated complaints with the Solicitors Regulation Authority (SRA) or Legal Ombudsman, acting as Liaison Officer during SRA...
dwp.gov.uk -
Barchester Healthcare-Birmingham
and responsibilities:
Take on General Manager responsibilities and become a CQC Registered Manager if needed
Identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements
With the support of our...
joblookup.com -
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