Complaint Manager Jobs in City of London
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Search results - Complaint Manager Jobs in City of London
Candidate Source-City of London-
Drafting and issuing outcome letters using approved templates.
Managing customer expectations throughout the complaint journey.
Maintaining accurate records and updating case management systems.
What Wed Like To See From Your Application: Previous...
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Lime Talent-City of London-
specifications, artwork, and labelling to ensure legal compliance and accuracy.
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• Lead technical sign-off for new product introductions, ensuring adherence to critical paths and timelines.
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Incident and Complaint Management:
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• Act as crisis...
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City of London-cv-library.co.uk-
of Complaints Officers. You'll lead a high-performing team resolving customer complaints, driving process improvements, and delivering excellent customer outcomes in a fast-paced, regulated environment.
What you'll be doing:
Managing, supporting...
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Criterion Hospitality-City of London-
Job Description
Guest Experience & Quality Control Manager
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Company: Criterion Hospitality
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Location: London hotel portfolio
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Reports to: Head of Operations
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Department: Operations
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Purpose of the Role
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The Guest...
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City of London-cv-library.co.uk-
challenging complaints and stakeholder
Skills and experience:
Experience of complaint handling within a regulatory environment, managing cases through to resolution
Proven experience reviewing the quality of complaint investigations and assessments...
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Aventum Search-City of London-
Job Description
Aventum Search are partnered with a leading Insurance client who is seeking a Compliance Manager to take ownership of the day-to-day compliance and risk responsibilities.
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Purpose of Role:
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Ensures the company’s policies...
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City of London-cv-library.co.uk-
for permanent, temporary and private rented accommodation.
• Identify support needs and make referrals to relevant tenancy, social care, health and specialist services.
• Investigate and resolve complex Stage 2 housing management and landlord complaints...
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Complaint Manager – Related jobs in City of London:
Criterion Hospitality-City of London-
communication, organisational and people-management skills
• Confidence managing difficult situations and guest complaints
• Ability to work effectively in a fast-paced hotel environment
• Commercial awareness and an understanding of departmental performance...
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17918-City of London-joblookup.com-
and regularly reviewed.
Monitoring care quality through audits, spot checks, observations and quality assurance processes.
Managing safeguarding concerns, complaints, incidents and investigations effectively.
Overseeing recruitment, induction, training...
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Criterion Hospitality-City of London-
management process across the portfolio.
• Monitor reviews across Google, Booking.com, Tripadvisor and other relevant platforms and coordinate appropriate responses.
• Identify complaint and praise themes and translate guest feedback into clear operational...
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LJ Recruitment Limited-City of London-
Senior Relationship Manager (Intermediary)
Location: London
Employment Type: Permanent | Full-Time
Salary: Up to £70,000
Working Pattern: Onsite - 5 days per week (no hybrid working)
About the Role
We are seeking an experienced Senior...
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Compliance Professionals-City of London-appcast.io-
THE COMPANY:
Our client is a dynamic retail FX brokerage firm, seeking a Head of Compliance and Deputy MLRO to hold overall responsibility for identifying, monitoring, and managing key regulatory risks.
THE RESPONSIBILITIES:
• Governance...
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21HSC LIMITED-City of London-joblookup.com-
Maintain high-quality, individualised care planning and appropriate risk management.
Lead quality assurance, auditing, complaints analysis and continuous improvement.
Ensure the service is appropriately resourced and able to respond effectively to new...
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Santam Syndicate 1918-City of London-
arrangements.
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• Monitor and challenge conduct risk indicators, management information and remediation activities.
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• Drive ethical decision-making and accountability across the business.
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Complaints & Customer Oversight:
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• Oversee...
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Kwik Fit-City of London-joblookup.com-
fitting and car servicing for more than five decades.
In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. xkzlckt
From Tyre Fitter to Autocare Technician and Master Centre Manager...
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