Complaint Manager Jobs in Stoke-on-Trent
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Search results - Complaint Manager Jobs in Stoke-on-Trent
NHS Jobs-Stoke-on-Trent
in the learning and improvement of services. Reporting any such trends to the Complaints Manager Arrange complaints meetings between Patient Experience Advisors, complainants and staff, facilitate in note taking should it be requested.
Responsible for ensuring...
dwp.gov.uk -
Stoke-on-Trent
Analysis commercial performance
Deal with complaints in a calm and diplomatic manner
EXPERIENCE REQUIRED:
Relevant travel management experience
Strong leadership skills
Commercial awareness and the ability to inspire a team
Passion for customer service...
cv-library.co.uk -
Employment Specialists Ltd-England
Our expanding Insurance client has created a new role of Complaints Manager to join their Central Assurance Department.
You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all...
Stoke-on-Trent
gathering and presenting key performance and compliance data.
Complaints Handling: Serve as the Formal Complaints Officer, responding promptly to customer concerns and ensuring timely resolution. Escalate unresolved cases as needed.
GDPR & Data Protection...
cv-library.co.uk -
Travel Trade Recruitment Limited-Stoke-on-Trent
suppliers
• Analysis commercial performance
• Deal with complaints in a calm and diplomatic manner
EXPERIENCE REQUIRED:
• Relevant travel management experience
• Strong leadership skills
• Commercial awareness and the ability to inspire a team
• Passion...
Stoke-on-Trent
40000 - £60000 Flexible Basic to suit experience + 33 days Holiday, Based in Trentham, Stoke-on-Trent, Staffordshire
A unique opportunity for an experienced and accomplished Quality Manager to take the lead role in this exciting phase...
cv-library.co.uk -
TRI Consulting Ltd-England
based service, aiming to advise and assist the business in resolving any escalated complaints at the second stage
Provide support to Heads of Service, Service Directors and managers at the review stage of the process, including drafting complex response...
Complaint Manager – Related jobs in Stoke-on-Trent:
Stoke-on-Trent
with ongoing training and development opportunities to better your career.
In this role you will report to the Quality Assurance Manager, implanting and embedding a strong health and safety culture with quality and environmental focus on site, supporting circa...
cv-library.co.uk -
Service Care Solutions-England
We're Looking For
Proven expertise in dispute resolution and complaint management.
Strong written and verbal communication skills with attention to detail.
Ability to manage complex complaints and provide clear, empathetic resolutions.
Familiarity...
Stoke-on-Trent
Completing KPI trend analysis.
Investigating customer complaints.
Continuous improvement projects to achieve management system strategic goals.
The Successful HSEQ Systems Coordinator:
Previous HSEQ experience.
Strong administrative skills, particularly...
cv-library.co.uk -
Diamond Blaque HR Solutions-England
An understanding and knowledge of customer service and complaints management practices.
• The skills and ability to ensure that, wherever possible, issues are resolved the first time.
• Excellent communication skills, both oral and written, with high levels...
Compliance Professionals-England
manner.
• Maintain and govern Breach Register, ensuring Breaches are reported and remediated to a high standard and within the agreed SLA’s.
• Oversee and input into Complaint Management service.
• Analyse regulatory and procedural breaches and ensure...
Pearson Whiffin Recruitment Ltd-England
and telephone correspondence.
To bag yourself an interview for this role you will have/be:
Experience working within a legal practice.
Complaint handling experience.
Experience managing debt collection.
Able to work independently and use own initiative...
HCLTech-England
complaints on policies in priority order as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.
Liaising with internal and external parties to discuss specific complaints to achieve appropriate...
Michael Page-Stoke-on-Trent
and keep accurate records for audits. Represent SLT at board and strategic meetings.
• Inspections & Reporting: Act as main SLT contact during external inspections, gathering and presenting key performance and compliance data.
• Complaints Handling...
michaelpage.co.uk -
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