IT Service Desk Analyst Jobs in West Midlands
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Search results - IT Service Desk Analyst Jobs in West Midlands
Solihull
Office Location/Working Policy: Remote
🕔 Working Hours: 08:45 - 17:30
🕵🏻 What to wear: Smart casual
The Role:
As Service Desk Analyst you will be part of the Service Operations team, playing a key role in the delivery of high-quality technical...
cv-library.co.uk -
West Midlands Combined Authority (WMCA)-Birmingham
Our digital and data team make sure that our live IT systems and services across the business are fully optimised, ensuring systems integrity, availability, and continuous improvement.
In this role, youll assist in the alignment of ICT systems...
Birmingham
and service requests for devices like iPhones, iPads, PCs, and laptops.
The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. The role requires maintaining operational...
cv-library.co.uk -
Birmingham
support: Respond to escalated support requests from ITSM Service Desk analysts and end users. Troubleshoot and resolve technical hardware, software and infrastructure related issues within agreed SLAs. Escalate critical problems to the appropriate IT teams...
icims.com -
Birmingham
resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business stakeholders.
You'll have a highly visible position, sitting as part of the Service Leadership Team (SLT) and helping drive a collaborative...
cv-library.co.uk -
West Midlands Combined Authority (WMCA)-Birmingham
Our digital and data team make sure that our live IT systems and services across the business are fully optimised, ensuring systems integrity, availability, and continuous improvement.
In this role, youll assist in the alignment of ICT systems...
mindmatch.ai -
West Bromwich
against the customer account in our Service Desk System
Progress to resolution or escalation all outstanding service requests
Perform required analysis and research to successfully resolve service requests
Keep the customer informed at all times about...
cv-library.co.uk -
Birmingham
and evolution of key systems, working closely with our vendors, internal IT teams, and senior business stakeholders.
You'll have a highly visible position, sitting as part of the Service Leadership Team (SLT) and helping drive a collaborative, customer-focused...
reed.co.uk -
England
Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines.
• Troubleshoot desktop computing issues reported through the Global Service Desk.
• Deploy IT hardware, and ensure assets are recorded...
cv-library.co.uk -
Gleeson Recruitment Group-Birmingham
resilience, and evolution of key systems, working closely with our vendors, internal IT teams, and senior business stakeholders.
You'll have a highly visible position, sitting as part of the Service Leadership Team (SLT) and helping drive a collaborative...
free-work.com -
Hello Student Management Limited-Birmingham
Job Title: IT Service Desk Analyst (1st/2nd Line)
Location: Birmingham (Hybrid, minimum 3 days per week)
Reports to: IT Infrastructure Manager
Travel Required: Between 2-5 days per month to our London Office (Travel costs will be reimbursed)
We...
jobsxl.co.uk -
Dudley (West Midlands)
IT Support Analyst
£30,000 Per Annum
37. 5 hours per week
Dudley Hybrid working: 2 days per week in office.
Responsible for day-to-day management of the Jira Service Desk ticketing system for the IT Support function within the business...
adecco.com -
NHS Jobs-Birmingham
support and resolving IT-related issues. Essential criteria Experienced at working under pressure handling multiple tasks and prioritising own workload. Experience working as part of a team in a customer-oriented environment, dealing with a wide range...
dwp.gov.uk -
SMT GB-Brownhills
all regional machines report correctly.
• Use inspection reports, oil analysis, and internal systems to identify and address machine issues.
• Oversee and support parts and service quotes to increase incremental work on contract machines.
• Identify...
workable.com -
NHS Jobs-Birmingham
the best results possible. Use professional knowledge and skills to identify appropriate databases and other resources to search. Ensure that searches are completed within the timeframe specified. Supplement this service by providing a summarising...
dwp.gov.uk -
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