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As a Pharmacy Assistant/Dispenser, you will play a pivotal role in providing exemplary customer service while ensuring the accuracy and efficiency of medication dispensing. Your friendly demeanour, attention to detail and ability to thrive and communicate in a fast-paced environment will be essential in supporting our team and enhancing patient care.

Key Responsibilities:

• Deliver a warm and professional service to our customers, demonstrating empathy and understanding.
• Adhere to till processes, including the sale of over-the-counter medication and pharmacy merchandise, while accurately collecting charges.
• Execute the sale of medications protocol, utilising the WWHAM questioning technique to provide comprehensive advice to patients regarding medication usage, health, and lifestyle matters.
• Receive and distribute prescriptions under the supervision of the Responsible Pharmacist, ensuring compliance with regulatory standards.
• Maintain and update patient medication records in strict accordance with data protection principles to safeguard patient confidentiality.
• Perform labelling, dispensing, and endorsement of prescriptions following established standard operating procedures to guarantee the safe supply of medication to patients in an efficient and precise manner.
• Ensure the safe storage and proper handling of medications in adherence to industry guidelines.
• Manage medication inventory by ordering sufficient stock as per company procedures, conducting date and usage checks to optimise availability and minimise wastage.
• Assist in the preparation of monitored dosage systems as required, particularly benefiting patients with complex medication regimens.
• Scrutinise endorsements and patient declarations on prescriptions, accurately filing them to facilitate maximum payments and minimise losses.
• Process invoices and paperwork promptly and accurately, adhering to company protocols.
• Maintain cleanliness and tidiness in the dispensary and back shop areas through diligent housekeeping duties.
• Collaborate effectively within the team, demonstrating a proactive attitude towards achieving overall business objectives.
• Participate in the delivery of additional services such as stop smoking advice and blood pressure testing, utilising acquired training to enhance patient care.

Additional:

• Strong communication skills and a passion for delivering exceptional customer service.
• Proven track record in a pharmacy setting, demonstrating reliability and attention to detail.
• Ability to work effectively within a team, fostering a collaborative and supportive environment.
• Authorisation to work in the United Kingdom.

Hours of Work: Full Time - 40 hours/week

• Salary reviewed as with training and qualifications progression
• 28 days including bank holidays
• 25% staff discount on counter medicines and health & beauty products
• Pension

If you are interested in further developing your professional career, we can support you towards achieving both competency and knowledge based NVQ Level 3 (QCF) Pharmacy Services qualification to become eligible to register with the GPh C as a Pharmacy Technician.

Benefits:

• Company pension
• Employee discount
• Free flu jabs

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• Do you hold an NVQ2 qualification in Pharmacy Services or equivalent which was gained in the UK? If so with which training provider?

Experience:

• Pharmacy: 1 year (required)

Work authorisation:

• United Kingdom (required)

Application deadline: 30/09/2024