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Job Purpose

You will be responsible for managing and developing the F&B team whilst maintaining standards, procedures, quality, and profitability and ensuring our 5* food hygiene rating is always maintained, together with a minimum of 1 Rosette award for the Mulberry Restaurant.

The business

It is part of Searles Leisure Group, a privately owned and successful family run business with over 60 years trading under its belt.

The building also contains 7 bedrooms, a golf shop, and other facilities for golfers, all of which are set within the new building in the grounds of Heacham Manor Hotel.

Salary: from £ 30,000 to 33,000 per annum depending on experience

Contract & Hours of Work

• Free Use of Company facilities including Clubhouse, Children's Sidney Soft Play, Swimming Pools, Splash Pool & Gym.
• Discounts in Searles Leisure Resort Food & Beverage Outlets.
• Discounts at The Mulberry Restaurant at Heacham Manor Hotel.
• Discounts on Golf Memberships.
• Discounts at the Princess Theatre.
• Offers on accommodation at Searles Leisure Resort and Heacham Manor Hotel.

• Manage and support the teams to ensure guests receive an excellent quality of service, consistency in food standards & cleanliness.
• Monitoring employees to ensure they are punctual and adhere to the company’s uniform standards. Ensure staffing, time sheets, wages, holidays, and absences are managed and kept in line with company HR policies.
• To recruit new team members, train and conduct regular appraisals with those that report directly to you, dealing with any performance issues as required. Ensuring that all F&B members are appraised as a minimum annually.
• Ensure all Cash Handling procedures are followed, and team members are adequately trained to ensure security of cash and banking.
• To manage, review, propose and agree the budget for the F&B department, as detailed further in the department Policy.
• Drive and motivate the team towards achieving company target GP%. Work within the agreed budget to ensure maximum profit, monitor revenue and costs daily to ensure targets are met and managed.
• Know and understand the P&L for the department in order to manage costs and maintain profitability.
• Responsible for delivering and managing events with the HM F&B team, in accordance with the detailed quality plan supplied by the Events Manager.
• Responsible for delivering food tasting sessions as dictated by the customer contract.
• Responsible for reviewing the events menu’s together with the Head Chef, costing menus to achieve target sales and budget.
• Placing and managing orders of supplies for the departments and/or providing training to department managers, chefs, and supervisors to ensure orders are placed in line with company policy and procedures and within budget.
• Performing audits to ensure the departments are complying with Food Hygiene regulations, and company policies and procedures as applicable.

• Previous experience in a F&B Management position.
• Previous experience in a F&B Senior Management position.
• Menu Development Experience.
• Banqueting experience.
• Food Hygiene Management, Food Hygiene & Safety Certificate Level 2.
• Experience of achieving food and drink cost targets and GP%.
• Good knowledge of fresh food and mid to high volume operations.
• Computer literate with proficiency in Microsoft Office.
• Full valid Driving Licence for UK.
• Flexible Schedule, for Working hours.

• Passion for developing and leading a team.
• Attention to detail.
• Reliable and organised and ability to prioritise workload.
• Strong Work Ethic.
• Good Timekeeping Skills.
• Fast thinking.
• Good Communication Skills.
• Problem solver.
• Positive, Approachable Demeanour.
• Desire to improve and enhance the Customer Experience.

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Holidays
• Weekend availability

Work authorisation:

• United Kingdom (required)

Work Location: In person