Ward Clerk/Receptionist

apartmentUniversity Hospitals of North Midlands NHS Trust placeStoke-on-Trent calendar_month 

Job overview

Ward Clerk/Receptionist - PART TIME POST of 30 hours, MUST BE ABLE TO WORK LONG DAYS (11.30HR SHIFTS INCLUDING WEEKENDS, NIGHTS AND BANK HOLIDAYS)

ACUTE MEDICAL UNIT (AMU)

We are looking to recruit an enthusiastic and motivated individual with excellent interpersonal skills and a commitment to customer service to join the team as Ward Clerk/Receptionist.

Main duties of the job

We are looking to recruit an enthusiastic and motivated individual with excellent interpersonal skills and a commitment to customer service to join the team as Ward Receptionist.

Essential Skills required:

  • Experience with NHS IT systems - (ie) Careflow, Filefast
  • Previous Administrative and Clerical Experience with advanced keyboard skills
  • GCSE English and Maths
  • Excellent communication skills
  • Able to work within a tea

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research.

We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.

In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For further information please do not hesitate to contact Stacey Salt; the Senior Sister on [email protected].

Person specification

experience

Essential criteria
  • knowledge and use NHS IT systems
Desirable criteria
  • previous clerical experience

Education

Essential criteria
  • GCSE Level maths and english
Desirable criteria
  • Other supporting education applicable to role, (NVQ/Degree/apprentiship)
Important information about your application
  1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
  2. References - please ensure you provide email addresses for all referees for the last three years of employment.
  3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
  4. Flexible working will be considered in line with Trust policies
  5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
  6. We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

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For further information please do not hesitate to contact Stacey Salt; the Senior Sister on stacey.salt@uhnm.nhs.uk.