Upper GI Cancer Care Coordinator/ Pathway Navigator
Job overview
Closing Date: 8^th June 2025
Shortlisting to take place after closing date: commencing: 9^th June
Interview expected to take place in the week following shortlisting: commencing 16^th June 2025
We are looking to recruit an exceptional individual to join our Upper Gastro-Intestinal / Hepato-Pancreato-Biliary team (UGI / HPB) to take on the role of Cancer Care Coordinator/ Pathway Navigator. You will work as a member of the UGI/HPB Cancer nursing team providing patient coordination and care.You will work with the Clinical Nurse Specialists (CNS) to provide coordination of high-quality patient care through on-going telephonic/ face to face assessment and proactive identification of needs utilizing basic clinical knowledge, approved tools, and procedures.
Support the UGI/HPB Cancer CNS team in delivering a high standard support to patients with cancer. This will involve being in daily contact with patients suffering from a range of cancers. The post holder will be expected to support and signpost patients over the telephone and progress their care pathway in liaison with other colleagues and departments in the hospital and community settings.
The post holder will also be expected to be involved with audit and Peer Review processes.
Main duties of the job
We will provide the necessary support to ensure your development within this role. If you are looking for a new challenge, enjoy variety in your work and wish to be part of the UGI/HPB nursing team striving to make a difference for our patients then we want to hear from you.
Working for our organisation
At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Detailed job description and main responsibilities
The post holder will be expected to support and signpost patients over the telephone and progress their care pathway in liaison with other colleagues and departments in the hospital and community settings. The post holder will also be expected to be involved with audit and Peer Review processes.
Person specification
Experience
Essential criteria- Administration experience for clinical team/ working in customer /patient focussed environment
- Experience of coaching /teaching patients and carers
- Experience of working in hospital/ NHS environment
- Previous experience of working within a cancer service
- Experience co -ordinating a patient workload
- Experience of Trust IT systems including EPR, System One, PPM
Skills
Essential criteria- Reliable, enthusiastic and self-motivated , with professional attitude to work, diplomatic and calm under pressure
- Excellent communication skills at all levels and in difficult circumstances, verbal and written
- Ability to manage sensitive, and distressing situations – tactful, diplomatic with the ability to sensitively ask about information needed
- Effective organisational skills, prioritising and time management skills
- Ability to solve problems and make decisions under pressure
- Willingness to learn , ability to flexibly and adapt to changes in work circumstances
- Ability to collect complex information , thoroughness and attention to detail
- Be able to interpret and follow written instructions ie instructions from Medical staff demonstrating a proactive approach to work
- Ability to manage low risk, routine caseload of patients and plan own workload
- Ability to communicate and negotiate key actions with all levels and disciplines of staff, within and external to BTHFT Able to work on own initiative and as part of a team
- Ability to accurately transcribe and record complex clinical information to the database for tracking & monitoring purposes
Knowledge
Essential criteria- Understanding of Information Governance and Confidentiality Application form/ Interview E
- Ability to understand medical terminology
- Ability to understand the Cancer Waiting List Targets
- Knowledge of relevant cancer treatments, interventions and terminology
- Knowledge of pathways and monitoring patients using information systems
Qualifications
Essential criteria- HNC or NVQ Level 3 - 4 in Health or social care Application/ Interview E
- Computer literate essential ECDL or equivalent desirable Essential Application/ Interview E
- Good standard of education equivalent of Maths and English GCSE at Grade C or above