Sales Coordinator

Salary – Competitive

Holiday – 28 days holiday, enhanced after 5 years of service.

• Free meals on duty.
• Uniform offered and dry cleaned.
• Complimentary on-site parking is available whilst on duty.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.

A bit about what you will do...

• Respond to and actively convert incoming group, meetings and event enquiries into confirmed bookings to achieve targets and maximise revenue.
• Support the sales team with administrative tasks
• Fully explore the sales potential of all new and existing clients.
• Chase provisional bookings to ensure best possible opportunity for conversion.
• Conduct site visits for prospect bookings and be involved in fam trips and internal events.
• Build strong relationships with key clients and agents to fully understand their needs, maintaining pro-active contact with them.
• Actively up-sell each business opportunity, selling all function space to its maximum capacity and to the right target market.
• Develop a knowledge of competitor properties and enquiry sales processes.

• Excellent presentation, negotiation and selling skills.
• Very strong communication skills and a high standard of written and spoken English.
• Strong attention to detail. A smart and professional appearance.
• Most of all, you have an approachable, positive, and proactive manner.
• Experience in a similar role within a 4-star hotel is a significant advantage.
• Knowledge of Delphi/Salesforce systems is preferred.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.