[ref. m52346020] Triumph Consultants - Internal Communications Manager
What's involved with this role:
Interim Internal Communications Manager
Reference no: CLA 0009 9C36 / 1Pay Rate: £25.48 per hour PAYE
37 Monday - Friday, 09:00 - 17:30
This opening assignment is for 12 months
City: CAMDEN, LONDON
Hybrid - 3 days a week office based with some travel (expensed)
You will spearhead the strategic and operational communication efforts for a high-profile organisational change programme.
You will play a critical role in ensuring clarity, alignment, and engagement across all stakeholders, fostering understanding and buy-in for the change initiative. You will be a seasoned communications professional with a proven ability to deliver impactful messaging during periods of transformation.
Key Responsibilities:
Strategic Communication Planning:
Develop and execute a comprehensive communication strategy aligned with the objectives of the change programme. Identify key milestones and design phased communication plans to support each stage of the change journey. Ensure messaging reflects the organisation’s vision, values, and culture while addressing stakeholder concerns.
Stakeholder Engagement:
Map out key stakeholders and ensure tailored communication for employees, leaders, and external partners. Provide strategic counsel to senior leaders on effective communication approaches for sensitive or complex change topics. Act as the central point of coordination for all programme-related communications.
Content Development and Delivery:
Craft clear, consistent, and compelling messages, including announcements, FAQs, newsletters, and presentations.Oversee the creation of multi-channel materials such as videos, infographics, intranet updates, and town hall content.
Collaborate with HR, IT, and operational leads to ensure communications address practical impacts on employees.
Employee Advocacy and Feedback:
Establish two-way communication mechanisms to gather employee sentiment and feedback during the change process. Monitor engagement levels and adjust communication strategies based on insights and feedback loops. Champion transparency and empathy in all communication efforts to build trust.
Project and Risk Management:
Ensure timely delivery of communication activities, managing risks related to misinformation or resistance. Maintain alignment between communications and programme timelines. Measure the effectiveness of communication efforts and report on outcomes to leadership.
Key requirements:
Change Communication Expertise: Proven track record in managing communications for large-scale organisational change.Stakeholder Management: Experience engaging with senior leaders and diverse internal and external audiences.
Storytelling Skills: Expertise in translating complex or technical concepts into relatable, human-centred messaging.
Project Management: Strong planning, coordination, and delivery skills in a fast-paced environment.
Strategic Thinking: Ability to align communication strategies with organisational goals and change objectives.
Digital Savvy: Proficient in using digital tools and platforms for communication (e.g., intranet, email campaigns, social media).
Resilience and Adaptability: Comfortable working in ambiguous or high-pressure situations.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.1
Job Ref: CLA 0009 9C36 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.