Breast Pain Clinic Co-Ordinator | Liverpool University Hospitals NHS Foundation Trust
Breast Pain Clinic Co-Ordinator
An exciting opportunity has arisen for a fixed term Breast Pain Clinic Co-ordinator to support the new Breast Pain Clinic Pilot in Merseyside. The post holder will support the delivery of University Hospitals Liverpool Group (UHLG) Breast Pain Clinics and will provide highly efficient and comprehensive coordination, evaluation and administrative support to the UHLG Breast Pain clinic.The post holder will work closely with and report to the Breast Advanced Nurse Practitioner who will provide day to day support and direction.
Please note - the Breast Pain clinics will be running across Aintree and the Royal Hospital and the post holder would need to be available to travel between both sites.- Work closely with and report to the Breast Advanced Nurse Practitioner Team who will provide day to day support and direction.
- Co-ordinate the booking of outpatient appointments for the Breast Pain Clinics and act as a chaperone during the appointment (training will be provided if necessary).
- Book patient appointments accurately, adhering to target timescales in accordance with Trust Patient Access Policy.
- Support with triaging referrals accordingly in line with set clinical protocol pathway and Patient Access Policy.
- Deal with patient cancellations, liaising with relevant staff (consultants, managers, directorate managers, clinical support staff). Escalate any issues or concerns.
- To act as the key point of contact for patients, coordinating and providing first line support to the patient whilst they are moving through the referral pathway; signposting on to other services as the need is identified e.g. psychological support, symptomatic clinics etc.
- Liaise with Primary Care to identify opportunities for better referrals and sharing information and guidance.
- Ensure completion of the feedback questionnaire on the day of clinic and follow- up surveys to evaluate the impact of the project.
- To provide basic analysis of the data for Clinicians and assist in any audits when required.
Further responsibilities listed within the Job Description.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year.TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit theircareers page.
Since February 2024 UHLG has been delivering a fortnightly breast pain clinic for patients under the age of 70, who don’t have implants and are referred to secondary care with breast pain as their only symptom.UHLG has received funding from The Cheshire and Merseyside Cancer alliance to deliver an exciting pilot project to deliver more Breast Pain Clinics to Women in Merseyside.Itaims to reduce the number of these patients attending the Urgent Suspected Cancer (USC) Breast clinic to undergo unnecessary radiological imaging, by improving the regularity and convenience of Breast Pain Clinics at UHLG. This in turn would release capacity for more patients with red flag symptoms to be seen in a timely manner.
For patients it would, in most cases, be more convenient allowing access to specialist advice and breast imaging if indicated. Getting It Right First Time (GIRFT), Association of Breast Surgery (ABS) and NHS England are now advising alternative pathways for individuals presenting with mastalgia (breast pain).
Key to the success of the pilot project will be a motivated and proactive Breast Pain Clinic Coordinator. With the support of Clinical colleagues and the wider Breast Team at UHLG, the Clinic Coordinator will lead on the delivery and evaluation of the new Breast Pain clinics across UHLG.
This advert closes on Wednesday 19 Mar 2025