Customer Service Advisor - Swaffham

Join Our Team as a Customer Service Executive!

Are you passionate about customer service? Do you enjoy working in a dynamic environment where you can make a difference? If so, we have the perfect opportunity for you!

Pay: £12 per hour

About Our Client:

Serco's Environmental Services provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk. Serco are seeking a Customer Service Executive to join their dedicated customer service team who will aim to provide the very best levels of customer service.

• Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn.
• Taking payments and raising worksheets.
• Monitor emails daily and complete admin tasks as a team
• You will confidently follow established procedures and processes, working well independently as well as a team player

• Prior experience within a customer service environment
• Strong communication skills
• Attention to detail
• Great active listening skills
• A patient and empathetic attitude
• Strong time management and organisational skills
• Adaptability and flexibility
• Comfortable working in fast-paced environments
• Computer literacy
• Maintain good customer relations.
• Meet personal targets and work towards team targets

Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy