Receptionist/Customer Service Advisor

About the opportunity:

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone in the UK's foodservice distribution sector for nearly five decades.

Are you a warm, professional individual who takes pride in delivering outstanding customer service? We’re currently seeking a part-time Receptionist/Customer Service Advisor to join our team on a temporary basis, with the role running until the end of September 2025.

This is a varied and customer-facing role where you’ll serve as the welcoming face and voice of the Depot. As the first point of contact for incoming calls and visitors, you’ll greet customers in a professional and friendly manner, ensuring messages are accurately recorded and promptly relayed to the appropriate departments.

Your responsibilities will also include making occasional outbound calls to take customer orders or payments and assisting with customer enquiries to ensure a smooth and positive experience

Requirements

Successful candidates will be able to demonstrate the following:

• While previous experience in a receptionist or front-of-house role is desirable, it’s not essential — full training will be provided
• Excellent communication and interpersonal skills
• A warm, approachable, and professional telephone manner
• Good IT skills, especially with Microsoft Office
• Great time management and multitasking abilities
• Confidence, resilience, and a team-player attitude

Benefits

In return we are offering:

• No Weekends - Hours of work are Monday to Friday within the core hours 9am-5pm.
• This is a temporary position with flexible hours, ranging from 30 to 37.5 per week.
• Earn a competitive salary of £24,375 per year (pro rata based on hours worked), equivalent to £12.50 per hour, .
• · 28 days holiday per year (including Christmas Day, Boxing Day, and New Year's Day), pro rata for part-time hours.
• Long Service Award days
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance Scheme
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• Friendly and supportive team and management

Interested? Then APPLY now for immediate consideration.