Senior Account Manager - BMW UK
Please note that the job is based in Faringdon, Oxfordshire. Not Farringdon, London. It's a hybrid role that requires 3 working days in the office.
As the Senior Account Manager for BMW UK, you’ll be leading Product communications and digital content delivery for this key account.
Your focus will be on overseeing digital tools, platforms, and content that enable BMW retailers to sell with confidence by highlighting the unique features and innovations in the BMW model range.
This role combines client relationship management with a deep understanding of digital platforms, ensuring that our creative solutions align with BMW’s product and brand strategies.
You will be required to identify and develop new opportunities to grow our remit and expand our services for the client.
Requirements
Client Management: Serve as the key point of contact for
BMW Group UK, fostering strong relationships with both
client stakeholders and their retail network. You will play the
lead role in the delivery of client projects, including strategic
insight, client liaison and cost-effective delivery
▪ Commercial Delivery: You will be responsible for the
financial health of your accounts, proactively identifying
and resolving any issues and escalating these to the Chief
Growth Officer when appropriate
▪ Digital Strategy & Execution: Oversee the performance
and impact of digital platforms and educational tools that
help retailers showcase BMW and MINI product substance,enhancing their ability to sell beyond just price.
▪ SOC Campaign Management: Manage the end-to-end
process for SOC campaigns, including content creation,film/digital, management of content hubs, and interactive
product demonstrations tailored to the needs of BMW Group
UK’s retailers.
▪ Collaboration & Innovation: Partner with our internal creative
and development teams to produce cutting-edge comms
and digital solutions that meet client needs and push the
boundaries of traditional retail training.
▪ Data-Driven Insights: Use data and analytics to track the
effectiveness of digital tools and content, continuously
refining strategies to improve retailer engagement and
product understanding.
▪ Budget & Timeline Management: Oversee the management
of project budgets and timelines, ensuring digital solutions
are delivered on schedule and within scope.
▪ Problem-Solving: Address any challenges that arise in
project delivery, providing digital solutions and ensuring
seamless coordination across teams.
▪ Growth Opportunities: Identify and propose new digital
initiatives that align with BMW Group UK’s evolving
business goals and retail strategies.
Key skill and Expereince
Digital Expertise: Minimum 5 years of experience in account
management with a strong focus on digital platforms, tools,and content creation within a creative or digital agency.
▪ Client-Centric Mindset: Proven success in managing high-
profile accounts, and delivering tailored digital solutions that
enhance client satisfaction. Experienced in presenting to
senior stakeholders and comfortable in pitch scenarios.
▪ Strategic Digital Thinking: Solid understanding of digital
tools, e-learning platforms, and how they can be leveraged
to educate and empower retailers.
▪ Automotive Sector Knowledge: A passion for the automotive
industry, with a particular focus on communicating the
substance and innovation behind automotive brands like BMW.
▪ Communication & Collaboration: Excellent communication
skills, with a proven ability to collaborate across teams,articulate digital strategies clearly, and manage client
expectations effectively.
▪ Data & Analytics: Experience using digital analytics tools
to track engagement, report on KPIs, and optimize the
performance of digital campaigns
Why Join Us?
▪ Work with a leading global automotive brand, BMW UK,delivering innovative digital tools that transform the retail
experience.
▪ Collaborate with a forward-thinking, creative team focused
on pushing the boundaries of digital solutions.
▪ Competitive salary, flexible working options, and a focus on
personal and professional growth.
▪ Be at the forefront of digital transformation in the automotive
sector, creating meaningful impact for retailers and
customers alike.
Hours of Work
▪ This is a full-time role with a typical workweek of 37.5 hours,Monday to Friday. A hybrid working arrangement could be
made available – with a minimum of 3 days in the office.
Benefits
▪ Health insurance for you
▪ Travel insurance for you and your family
▪ Better than average pension contribution
(salary sacrifice, tax efficient)
▪ Flexible working hours – summer hour
▪ Christmas bonus
▪ Tesco vouchers
▪ Training budget
▪ 25 days holiday plus bank holidays
▪ Extra holiday after 5 years service
▪ Free Juice lunch every week
▪ Free parking
▪ Free car charging
▪ Barista coffee
▪ Home baked sourdough
▪ Cake on a Friday and many other days
▪ Beautiful surroundings, walks at lunch time
▪ Salary sacrifice Tusker car scheme
▪ Annual personal/business performance bonus
(dependant on company performance)
▪ Cash for contacts scheme