Senior Credit Controller
Location: Harwell (Hybrid working available)
Our role is full time, working 37.5 hours a week Monday – Friday, based in our modern offices in Harwell Science Park, near Didcot. We can be flexible with start and finish times, and these can be 8.00am – 4.00pm, 8.30am – 4.30pm or 9.00am – 5.00pm.
SMS is one of the UK’s leading independent Water & Air Hygiene specialists, with over 22 years’ experience driving the evolution of the Water Treatment field, with innovation and best practice to ensure the safety of the people in the communities we serve.
Striving to be the best, leading independent water hygiene and air purification supplier across the UK, we have ambitious growth plans and are focusing on our people to ensure we not only deliver the best for our staff, but our customers too.We are dedicated to hiring and developing the best out there. Committed to supporting you across your career journey, we will prioritise your needs and well-being to ensure a fulfilling career with us, where you can achieve your fullest potential and long-term career success.
Your role:
The Lead Credit Controller will take ownership of the company’s credit management procedures, drive operational improvements, and maintain healthy cash flow. As Lead Credit Controller, you will work closely with cross-functional teams and customers to ensure that receivables are collected on time, while minimising credit risks and preserving customer relationships.
You will be responsible for overseeing the company’s credit control function, ensuring timely collection of debts and reducing the company’s debtor days, as well as setting credit limits for new and existing customers after conducting thorough credit checks and risk assessments.You will also be responsible for leading and mentoring the Assistant Credit Controller, providing training, support, and performance management.
Requirements
Your experience:
Essential:
- Proven experience in a senior credit control role
- Analytical and data-driven mindset with the ability to interpret financial information
- Customer-oriented with a focus on maintaining relationships
- Strong understanding of credit control procedures, risk management and collection strategies
- Ability to handle high-pressure situations and make sound decisions to protect company interests
- Proficient in financial software and systems; strong knowledge of Excel
- Excellent communication and negotiation skills, with the ability to build strong relationships internally and externally
- Desire to develop within a Credit Control career path
Desirable:
- Educated to at least A Level or equivalent qualifications
- Full UK driving licence
Applicants must be able to provide evidence of their Right to Work in the UK.
All roles at SMS require a DBS check; SMS Environmental will cover the cost of this if you do not already hold a valid DBS certificate.
Benefits
Why join us?
SMS Environmental Ltd prides itself on its commitment to supporting our employees in their personal growth and wellbeing. We offer:
- 30 days holiday including bank holidays
- Contributory company pension scheme
- Enhanced sickness, maternity & paternity pay
- Employee Assistance Plan including a 24/7 free confidential helpline
- Employee discounts and cashback savings
- Extra bonus holiday for birthday on completion of 2 years’ service
- Private medical care plan or cash alternative on completion of 2 years’ service
- Free Financial Guidance (remote)
- Free Travel Guidance (remote)
- Cycle to work scheme
- Electric car scheme (through salary sacrifice)
- Support to gain further training and qualifications
Background on SMS:
For more than 22 years, SMS Environmental has been one of the leading water hygiene service providers throughout the UK, ensuring the public are protected from infectious diseases that can be carried through water systems. We provide essential services to an array of domestic and commercial clients including water testing, risk assessments, air sampling and air conditioning maintenance.
Our extensive skills and expertise in infection control and systems management have given us a key opportunity to drive the design and standardisation of Water Treatment education and training used throughout the industry today. We work closely with City & Guilds, CIBSE (CPD) Accreditation Board and UKAS to create, review and enhance modern water hygiene training course contents, materials and assessments to ensure they are fit for purpose and set high standards for the whole sector to aspire to.
All SMS employees are trained to the highest standard using a range of in-house training and external learning programmes that are accredited by City & Guilds. SMS Environmental has been awarded the Investors in People accreditation since 2011 and Newsweek have rated us as one of the top UK top 100 Most Loved Workplaces.As we continue to invest in our employees by supporting individuals to achieve their next step within their career, we offer you a long and rewarding career path.
SMS Environmental employs over 215 people from water treatment engineers and plumbers to office staff across our 4 nationwide offices based in Harwell, Derby, Cardiff and Glasgow.
If this sounds like you, we would love to hear from you – click Apply Now!
SMS Environmental is committed to recruiting, retaining and promoting colleagues who are representative of the diversity in our local communities and we welcome applications from all candidates.