Operations Manager
London/Hybrid with regular attendance in the office (Green Park/W1K 1BJ)
Permanent
Full-time, 35 hours per week with regular international travel and flexible working
Salary £46,300 - £48,200 depending on experience
Excellent benefits including 28 days annual leave, plus bank holidays, private pension scheme with 10% employer contributions, enhanced parental leave
Charity People are proud to be partnering with an independent group of global leaders working for peace, justice, human rights and a sustainable planet, to recruit an Operations Manager.
Founded in 2007 by Nelson Mandela, the charity operates through private diplomacy and public advocacy; they use their experience, influence and access to heads of state and government to engage politically, and their connections to civil society to stand in solidarity with the most vulnerable people and communities.
There are 12 active elders who work with the charity from Africa, Asia, Europe, Latin America and the Middle East. They work on existential threats to humanity that require a collective response: the climate crisis, pandemics, nuclear weapons, and conflict.Currently chaired by Juan Manuel Santos, former President of Columba, previous chairs have included Mary Robinson, former President of Ireland and United Nations High Commissioner for Human Rights, Desmond Tutu and Kofi Annan.
Working closely with and line managed by the Deputy Director (Operations), the Operations Manager will contribute to the planning, and organisation of all operational and logistical elements of the charity's meetings, trips and events. The Operations Manager is also responsible for supporting the secretariat’s information technology infrastructure, system security and technical capacity, and the facilitation of knowledge management.This is a hands-on operational and implementation role, working alongside an Operations Officer.
Key responsibilities:
- IT Management: Working along side the Deputy Director (Operations) and other colleagues you will oversee IT management, procurement, and support, including staff training and supplier relationships.
- Meeting and Event Logistics: You will manage logistics, planning and operations for international board meetings, visits and events, for example, conducting site visits, making recommendations, booking flights and hotels, and preparing and implementing health, security and travel briefings.
- Project Support: You will adhere to project timelines and budgets and undertake travel to support as needed. You will manage and implement insurance, health, security and safety policies and measures during the charity's meetings, visits and events. You will handle post-event tasks such as recording contact details and sending formal correspondence.
- Stakeholder Engagement: You will liaise with various external stakeholders, including the elders, Advisory Council, guests and their office, embassies, and government offices, and internally with programme leads and SMT for meetings, events and international visits.
You will be an excellent communicator, ideally with experience of diplomatic protocol, and experience of working with high level stakeholders, and be service orientated with a strong sense of duty of care to others. You will have experience of working in an international, multi-cultural, ideally hostile environments.
You will be practical and solution-focused and able to provide IT and systems support for colleagues.
As part of a small, collaborative Secretariat team, you will be flexible and happy to work in a dynamic environment where priorities, tasks and plans may change unexpectedly, able to remain calm under pressure, and work independently. You will be confident, discreet, and trustworthy and be willing to accept responsibility.You will have a strong personal commitment to the mission and values of the charity. There is an expectation that this role will require frequent international travel, sometimes at short notice. Due to the hands-on nature of the role, you will need to be in the office near Green Park regularly.
This may change week-by-week, but there is an expectation you will be willing to attend the office, sometimes at short notice.
This is a unique role and a fantastic opportunity for a skilled and experienced individual with room to grow and develop in the role. If you are excited by this opportunity and have the relevant skills and experience to apply, we would be delighted to hear from you.
How to apply:
The application process is CV. Please send your CV to jen@charitypeople.co.uk or contact Jen for an informal confidential chat about the role and for the full job pack. There will be an opportunity to update your CV once you have seen the JD for the role.The closing date is 9am on Wednesday 26 March. First interviews will take place online on Monday/Tuesday 7/8 April, with second stage held in person on Monday 14 April.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.We do this because we know greater diversity will lead to even greater results for the charities we work with.