Senior Specialist - Benefits Operations
Hobson Prior has partnered with a large biotechnology company who are seeking a Senior Specialist Benefits Operations to join their team in Chester. This role focuses on managing and improving benefits programs, ensuring they run smoothly and provide a positive experience for users.
Please note that to be considered for this role you must have the right to work in this location.
Responsibilities:
- Oversee the complete operation of benefits programs for assigned markets.
- Explain and communicate benefit plan details and processes clearly.
- Document all processes and activities, updating local work instructions and knowledge articles.
- Implement new benefits, designs, and process changes.
- Handle daily tasks related to benefit plan eligibility, enrollments, status changes, terminations, and claims.
- Manage changes in provider portals and reconcile system reports.
- Administer invoicing and payment processes, including raising purchase orders and tracking payments.
- Monitor and resolve any deviations from agreed service standards.
Key Skills & Requirements:
- Bachelor's degree or equivalent experience.
- Strong background in Benefits Administration.
- Excellent analytical skills and attention to detail.
- General knowledge of HR policies, processes, and regional employment laws.
- Proficiency in Excel, especially with vlookups and pivot tables, and other Microsoft Office applications.
For more information, please contact Grant Van Schalkwyk.
Apply now
If you are interested in learning more or applying to this exciting opportunity then please click 'Apply' and upload a copy of your CV. Alternatively for further details or to talk directly to a life sciences recruitment specialist directly please select 'Contact me' at the top of this page.
Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.
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