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Travel, accommodation, and expenses will be fully covered.

• Working closely with the Operations Director based in the Good Oaks Support Office, you’ll be providing responsive in-person and remote support to franchise partners, getting involved in every aspect of running a high quality homecare operation.
• Step in to manage and support branches under operational pressure or when additional support is needed.
• Ensure smooth operational delivery of care services, maintaining high standards of care and compliance with CQC regulations.
• Support new start-up offices with setting up systems and processes and provide practical support to new franchise partners in the early days of starting their business.
• Problem-solve issues as they arise and look for ongoing opportunities for continuous improvement
• Support the recruitment and training of care and office staff to ensure branches are appropriately staffed by competent and confident teams.
• Lead, mentor, and develop team performance and foster a positive work environment.
• Regularly travel across the UK (London, South East and South West) to provide leadership and support to branches, sometimes at short notice.
• Attend the Support Office in Poole, Dorset as required, collaborating with the senior leadership team and partnering with departments to enable ongoing branch support

• An effective leader with experience in managing in health and social care
• Excellent knowledge of compliance, CQC regulations and homecare best practices
• Able to promote the highest standards of care across the team and with a focus on person-centred care
• Demonstrable commercial awareness and ability to support in financial performance and business growth opportunities
• A positive, resilient and proactive approach and a drive to develop themselves and the team
• Passion for consistent, excellent customer service and delivery of high-quality care
• Strong interpersonal and communication skills and an ability to motivate and inspire a team
• You thrive under pressure and can be flexibility to meet the demands of the business, including crisis management and practical problem solving
• A valid UK driving licence, use of a car and be comfortable spending time away from home for extended periods (all travel and accommodation expenses covered)

• Competitive salary, with a performance-related bonus scheme. (£45K - £55K DOE)
• Car allowance of £3,000 per annum
• Heavily discounted franchise fees should you start your own Good Oaks operation in the future
• Subsidised private medical cover
• Pension Contributions
• Training and support from a proactive and supportive franchise support office
• Employment perks and benefits including volunteer days
• Being part of the UK’s only carbon neutral care franchise focused on quality of care

If you’d like to work for a company that values and develops your career while doing a rewarding, life-affirming job, click the apply button below!

Additional pay:

• Bonus scheme

Benefits:

• Company events
• Company pension
• Free flu jabs
• Free or subsidised travel
• Paid volunteer time
• Private medical insurance
• Referral programme
• Sick pay
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Licence/Certification:

• Driving Licence and car (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 25% (preferred)

Work Location: On the road