Transformation Communications Assistant - Bournemouth

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

To provide administrative and communications support to enhance our transformation and engagement communications work and increase our reach in the community and our cross site presence.

To provide support for the department’s events, including engagement and listening events.

To provide support in the sharing of communications via the website, intranet and UHD app, including editing and publishing meetings and videos.

To monitor enquiries to the department via phone, email or social media and to escalate appropriately. These can be from the media; colleagues from around the trust; patients, or relatives of patients; our governors.

Base - Poole and Royal Bournemouth

Interview date: Thursday 16th June 2025

1. Provide admin support to the transformation communications team.
2. Draft social media posts, including taking pictures/videos of staff to include.
3. Support the production of publications for internal audiences, including transformation newsletters, members magazine Together, monthly online magazine The Brief and twice weekly Staff Bulletin.
4. Support in event planning and delivery, including bookings and managing RSVPs, to ensure they run smoothly and to plan.
5. Design and coordinate screensavers across all sites.
6. Update patient information screens across the hospitals.
7. Update intranet, website and app with latest news and events.
8. Ensure distribution lists for key internal and external audiences, including the media, are up to date.
9. Support communications colleagues with campaigns and key projects.

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

1. Provide admin support to the transformation communications team.
2. Draft social media posts, including taking pictures/videos of staff to include.
3. Support the production of publications for internal audiences, including transformation newsletters, members magazine Together, monthly online magazine The Brief and twice weekly Staff Bulletin.
4. Support in event planning and delivery, including bookings and managing RSVPs, to ensure they run smoothly and to plan.
5. Design and coordinate screensavers across all sites.
6. Update patient information screens across the hospitals.
7. Update intranet, website and app with latest news and events.
8. Ensure distribution lists for key internal and external audiences, including the media, are up to date.
9. Support communications colleagues with campaigns and key projects.

Person specification

Qualifications

• GCSE in English and mathematics or equivalent

• Experience of writing articles, blogs, social media posts.

Experience

• Ability to work collaboratively in a dynamic work environment.

• Experience in an administration/HR function such as bookings, rotas, leave planning
• Experience of writing material suitable for professional social media, bulletins, screensavers

Technical skills

• Keyboard skills and computer literacy.

• Experience in online content management systems.

Personal attributes

• Able to prioritise and work to deadlines.
• Able to work under pressure with constant interruptions

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.