Customer Service Coordinator

Are you an organised and driven professional with a knack for supporting dynamic sales teams?

Our client, a leading manufacturer and supplier across the UK and Europe, is growing rapidly and is on the lookout for a talented Customer Service Coordinator to join their team to support their sales operations.

In this pivotal role, you’ll ensure seamless sales operations and contribute to an outstanding customer experience.

Key Responsibilities:

• Process customer orders with accuracy and handle enquiries
• Drive growth by identifying new opportunities to expand customer’s product portfolios
• Coordinate orders to ensure all deadlines are met
• Maintain and update internal systems with sales activities to ensure real-time accuracy
• Build and maintain strong relationships with new and existing customers
• Provide solutions to customer queries with a problem-solving mindset
• Keep all relevant individuals informed of account changes and escalating concerns

What They’re Looking for:

• Proven experience in a fast-paced administrative / coordinator role
• Strong administration skill
• Excellent phone manner with fantastic communication skills
• A calm, professional approach when working under pressure
• Exceptional attention to detail
• Excellent organisation with the ability to multitask
• A flair for problem-solving to provide solutions
• A proactive team player with a solutions-oriented attitude
• Possess strong commercial awareness

If you’re passionate about delivering exceptional support and thrive in a collaborative environment, we’d love to hear from you!