Bradford - Temporary Administrator for a charity - Part time!
Temporary Administrator for a charity - Part time!
Location: Bradford- BD1
Hours: 14.8 hours per week- Days of work: Mondays and Tuesdays or Tuesdays and Wednesdays!
Start Date: 10^th JuneDuration: 3 months
Pay Rate: £13.50 - £13.75
You will be supporting a charity based in Bradford (BD1). You will be joining a friendly, bubbly team.
This client is a renowned charity so you will have to portray a high level of empathy and patience when communicating with service users. Customer Service and Administration experience is imperative.
You must be committed to complete the full 3 month period!
Key Responsibilities:
- Dealing with the referral process from start to finish
- Process referrals ensuring that all information is accurately captured on the CRM system
- Sending and drafting letters
- Chasing personal information when missing
- Build positive relationships with therapists, referrers and families, demonstrating sensitivity and empathy.
- Share information about the service with referrers and where appropriate share information about other services that may be able to support the needs of families.
- Raise any safeguarding or mental health concerns with the appropriate team manager / department and follow guidance.
- Keep the service Excel tracker and case management systems up to date recording key information.
- Populate the assessment template with appropriate information if necessary.
- Minute meetings as requested.
- Manage internal email inbox
- Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
Ideal candidate will have:
- Previous experience in Administration is essential
- Excellent communication skills
- Have the ability to work under pressure
- Ability to organise and multitask, with excellent time management
- High level of empathy and patience
- IT Literate- Excel, Outlook, Sage or other internal CRM Systems
Here are just some of the benefits you can expect when you become part of the Office Angels team:
- Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
- Eye care vouchers and money towards glasses should you require them for VDU purposes
- We can search for permanent work whilst you're in assignments and offer expert interview support and advice
- Weekly pay - Friday is pay day!
- Pension scheme option (with employer contributions)
- Online timesheets
- 28 days paid annual leave (Based on a weekly accrual)
- FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
If you are interested in this role and wish to be considered, please apply with your CV and a consultant will be in touch within 2 working days.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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