HR Advisor
HR Advisor / Employment Law Consultant (Permanent) Location: Manchester City Centre (Fully on-site role) Salary: £29,000 - £35,000 per annum Hours: Monday to Friday, 9am-5pm Interview Process: 1 stage
Are you ready to take the next step in your HR career? Join a highly regarded and well-established HR consultancy based in the heart of Manchester. This is an exciting opportunity to become part of a dynamic team that provides expert HR and Employment Law advice to clients across the UK.In this role, you’ll deliver tailored guidance over the phone, addressing a wide range of HR matters while helping businesses navigate legal compliance and mitigate risks.
As an HR Advisor, you’ll enjoy a varied and rewarding position where you can make a real difference to businesses while advancing your own professional development.
Key Responsibilities:
- Stay up to date with changes in HR and Employment Law to ensure accurate advice.
- Deliver high-quality, telephone-based HR support within agreed service levels.
- Manage cases from start to finish, building strong client relationships along the way.
- Maintain detailed records of all advice provided and manage ongoing cases using internal systems.
- Direct clients to relevant HR documentation and review their policies during consultations.
- Follow escalation procedures and ensure seamless handovers when required.
- Identify opportunities to recommend additional services that benefit clients.
- Handle complex HR cases requiring advanced legal knowledge.
- Support new team members and provide training as needed.
- Conduct Welcome Calls for new clients to introduce them to the platform.
- Take on additional tasks as requested by management.
What We’re Looking For:
- CIPD Level 5 or higher is desirable but not essential support will be provided after probation if needed.
- Strong interpersonal skills with the ability to build lasting client relationships.
- A proactive attitude, eagerness to learn, and willingness to share knowledge with colleagues and clients alike.
- Ability to thrive in a fast-paced environment while managing a personal caseload effectively.
- Resilience under pressure and adaptability in challenging situations.
- A commitment to delivering exceptional service with a problem-solving approach.
- Experience in retail, hospitality, or care management is highly valued candidates from these sectors are encouraged to apply!
- Career Progression: Clear pathways for advancement- from HR Advisor to Senior HR Advisor, HR Manager, and beyond, with ongoing support at every stage.
- Training Opportunities: Comprehensive 4-week training program upon joining, plus access to an 8-week post-graduate certificate in employment law (mandatory unless CIPD Level 7 qualified).
- Regular Pay Reviews: Biannual salary reviews with promotion opportunities typically achievable within six months of starting.
- Enhanced Holidays: 25 days’ annual leave, increasing to 27 days after two years’ service and 28 days after five years’ service (plus bank holidays).
- Health Benefits: Health Shield Cash Plan from day one; private healthcare cover after five years’ service.
and many more!
If you’re passionate about HR, eager to grow your expertise in employment law, and excited about making a meaningful impact on businesses across the UK, we’d love to hear from you! Apply today and take the next step in your career journey with us!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates