Senior Project Co-ordinator

Work closely with other networks within NHS Confederation on collaboration and joint improvement work as well as wider staff groups such as communications, events team and central policy team. Member engagement Manage CRM contacts, groups and marketing lists ensuring information is up to date Support the central commercial team in identifying members that need re-engaging and identifying potential new members to help achieve the specific objective around income growth Work with the communications team to ensure timely and consistent communication of offers, successes and updates on improvement work is relayed to members Work with the senior improvement specialist to arrange engagement & improvement sessions with members Working with members to shape and supplement outputs from improvement data, including web articles, reports, webinars, and consultation responses Events Organise and manage the operational functionality of improvement communities/collaboratives Assisting the team to manage and organise improvement events and conferences Ensure a smooth running of events (both virtual and face to face) through things like booking, briefing and liaising with speakers and AV/staging providers Providing follow up discussions with members on improvement data Communication Assisting the communications lead to ensure content on social media promotes and showcases the networks improvement work Work with the communications lead to ensure all appropriate communications outlets are fully utilised e.g. bulletins, podcastsetc. Ensure timely communication and updates with members involved in improvement communities/collaboratives takes place Project Management Contributing to and maintaining overall project plans and providing support to the team to ensure effective delivery of improvement programmes Support the senior improvement specialist in improvement communities/collaboratives by ensuring minutes, action trackers and attendance management are on track Support the senior improvement specialist with highlight reports, tracking risks and measuring success (data/statistics) Support the senior improvement specialist in robust evaluation methods for improvement communities/collaboratives Data led improvement To co-ordinate and present data summaries in specific improvement topic forums to allow members to have improvement-based discussions that are based on data evidence Providing accurate information on good improvement data practice across organisations and providing correlation between local/system level data and national context Researching possible causes/correlations to findings shown in data