Maternity Link Support Manager

Job overview

This role will develop, promote, and implement methods to communicate key health and wellbeing messages and develop interventions via community focus groups to ensure they are accessible and appropriate for the needs of the service users as well as raising the profile of the evolving Link Support Worker roles by working closely across the BSOL Family Hubs and with the community midwifery teams.

The Maternity Link Support Manager will focus on supporting the LSWs, developing, promoting, and effectively maximising the reach of health and wellbeing messages and interventions within maternity services to improve better pregnancy outcomes across the Birmingham and Solihull (BSOL) where Birmingham Woman’s & Children’s Hospital and University Hospital’s Birmingham are the providers in the Local Maternity and Neonatal System (LMNS).

Main duties of the job

A key component of the programme is to promote the implementation of interventions to achieve better outcomes against Saving Babies Lives (SBL) Care Bundle and Ockenden IEAs, the key focus of the post will be to address health inequalities and supporting women whose first language is not English, ensuring women can communication their concerns in pregnancy by building awareness of mental health, reduced fetal movement, ‘Did not attend’ (DNA) rates, pelvic health awareness and the importance of seeking timely help and being able to express their personal choices.

Working for our organisation

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

Personal Skills/Abilities and Attributes

• Committed, enthusiastic and innovative with a keen interest in improving women’s health
• Research methods including data collection and analysis
• Good interpersonal skills with ability to communicate and motivate at all levels within the multidisciplinary team
• Excellent communication and presentation skills, both verbally and written
• Ability to proactively promote the service
• Able to present a professional image appropriate to the working environment
• Ability to make independent decisions and work autonomously
• Ability to work effectively as part of MDT
• Ability to act as a role model to junior staff
• Confident to address and manage challenging behaviours
• Ability to present an open and non-judgmental demeanor
• Ability to work in a pressurised environment and meet deadlines
• Reliable, punctual, and flexible to meet the needs of the service
• Self-awareness in terms of assessing own knowledge and competence and understanding own boundaries

Other Requirements

• Commitment and adherence to the Equality Act
• Demonstrate understanding of and alignment with the Trust values and beliefs.
• Demonstrate an understanding of the practices of equality, inclusion, and diversity in the delivery of this role
• Work across teams and localities within the LMNS, as required
• Current driving license/ ability to travel to various locations

Qualifications

• Registered Midwife with active registration
• Evidence of post-qualification education

• Public health qualification
• Management/ Leadership qualification

Knowledge & Nature of Experience

• Knowledge of health improvement theories and approaches
• Experience of detailed record keeping in line with audit requirements
• Knowledge/understanding of confidentiality issues
• Understanding the needs of women of low socioeconomic status and in a multiracial environment
• Can demonstrate successful implementation of a service/ project and the outcomes achieved.
• Experience of providing Health & Well-Being support

• Experience of delivering training in a healthcare setting
• Previous experience in healthcare in the NHS

Analytical & Judgement Skills

• Reporting and presentation skills both written and verbally
• Analysis, interpretation, and presentation of complex data
• Use of data to inform service delivery
• Understanding and interpretation of national and local policies and ability translate into service delivery
• Ability to manage independently and make decisions in line with organisational strategy and objectives
• Ability to manage conflicting demands and able to make decisions based on thorough options analysis

Professional/Managerial/Specialist Knowledge

• Recent experience as a senior team leader
• Ability to check own and others work to deliver at a consistently high standard
• Self-awareness in terms of recognising the impact of their behavior on others
• Developed IT skills with good understanding of Windows applications
• Experience of BadgerNet (electronic patient records system) or equivalent
• Experience of E-Roster (to create staff rosters) (Training provided)
• Experience of working with a range of partner organisations; in clinical and non-clinical settings to improve health

• Understanding of NMC Codes of Practice
• Trained in Making Every Contact Count
• Counselling skills
• European Computer Driving License certification, or equivalent