Receptionist - London
Receptionist *Advertised by OA West End
Join our client's dynamic team as a Receptionist! This permanent role is a fantastic opportunity for an individual with a passion for providing exceptional front-of-house services. You will be the welcoming face of the organisation, responsible for communicating with staff, visitors, and contractors, while also supporting the Facilities Operations team with essential administrative tasks.If you thrive in a vibrant environment and possess outstanding communication and customer service skills, we want to hear from you!
JOB TITLE: ReceptionistCONTRACT: Permanent
SALARY: up to £30,000
Key Responsibilities:
Reception:
- Manage front-of-house duties, including administering the visitor management system and issuing passes.
- Greet visitors and contractors with a warm welcome while ensuring they understand site health and safety protocols.
- Handle incoming calls and direct them appropriately through the switchboard.
- Coordinate with building receptions for deliveries and contractor bookings.
- Communicate effectively with cleaning and security teams to relay important messages.
General Administration:
- Assist with the onboarding process for new starters, including scheduling inductions and preparing ID photos.
- Address staff requests and queries with professionalism and a helpful attitude.
- Prepare daily post and manage courier collections efficiently.
- Support the operations team with various administrative tasks, including raising purchase requisitions and invoice verification.
- utilise in-house systems such as ServiceNow and Concur to streamline processes.
- Monitor inquiries and direct them to the relevant departments.
Environment, Safety & Security:
- Oversee access control by issuing visitor and contractor passes and ensuring compliance with security protocols.
- Participate in safety audits and assist with fire alarm checks.
- Contribute to the operations emergency team, aiding in the evacuation process when needed.
- Maintain up-to-date documentation for health and safety compliance.
Technical and Communicative Skills:
- Exceptional ability to communicate clearly with visitors, staff, and vendors at all levels.
- Strong customer service skills to provide support and assistance.
- Self-organising and multi-tasking capabilities to handle a busy reception environment.
- Proficiency in Microsoft Office and a solid understanding of general business processes.
Preferred Education and Experience:
- A minimum of 2 years' experience in a front-of-house reception role.
- Proven experience in customer service and administrative duties.
Working Hours:
- This full-time position operates from 8:00 AM to 5:30 PM, with a 1-hour lunch break and additional 15-minute breaks in the morning and afternoon.
If you are looking for a role that combines your administrative prowess with customer service excellence, this is the perfect opportunity! Join a supportive team where your contributions are valued, and help create an inviting atmosphere for all who enter.
Ready to Make Your Mark?If you are enthusiastic, organised, and ready to take on this exciting challenge, we encourage you to apply today! Your next career adventure awaits!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.