Medical Secretary - Obstetrics and Gynaecology
Job overview
The division of Children and Families would like to invite applicants for a 30.00 hours per week, Band 3 post to join the medical secretary team within Obstetric and Gynaecology Department at Doncaster Royal Infirmary/Bassetlaw Hospitals. This post is to cover maternity leave. Predominately based at Bassetlaw Hospital.
They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.
Experience in using the PTL (Patient Tracker List) to manage patient’s pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.
You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.
Please be aware if you were successful at interview you would need to evidence the qualification certificates detailed in the person specification before an unconditional offer will be made. If you are unable to provide this the conditional letter will be withdrawn.
Main duties of the job
The post holder will support clinicians and support their colleagues to provide an efficient support to all members of the clinical teams.
They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.
Experience in using the PTL (Patient Tracker List) to manage patients pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.
You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:- Extensive range of learning opportunities
- NHS Pension Scheme
- Generous holiday entitlement in line with Terms & Conditions
- Comprehensive health and wellbeing support
- NHS Car Lease schemes and a range of salary sacrifice scheme
- Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person specification
Qualifications/Training
Essential criteria- Minimum of 3 GCSE’s including English and Maths at Grade C or above or suitable equivalent qualification or experience
- RSA III or NVQ III or suitable equivalent level administrative qualification
- ECDL or equivalent qualification / demonstrable experience
- Business Administration Level II Apprenticeship
Knowledge and Experience
Essential criteria- Previous experience working in a clerical/administrative role
- Knowledge of medical terminology
- Demonstrable working knowledge of Microsoft packages including Word
- Customer Care Experience
- Ability to work to and promote Standard operating procedures / performance targets
- Fully conversant with all waiting list functions on PAS and the ability to action these independently.
- Thorough knowledge of health care system and processes
- Knowledge of Referral to Treatment Patient Access Policies and procedures
- Understanding of patient priorities and targets in relation to appointments and waiting times, specifically referral to treatment
Personal Attributes & Skills
Essential criteria- Ability to assimilate new practices and knowledge
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Awareness of Trust policies and protocols
- Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
- We reserve the right to close down this advert early should there be a high number of applicants.
- The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
- All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.