Chief Pharmacy Technician
LCHS Way
We Listen, We Care, We Act, We Improve
We listen: we engage with everyone we work with, we are united, we are always positiveWe care: everyone is valued, respected and developed, knowledge and skills are nurtured, success is celebrated
We act: clear goals and right resources, freedom coupled with accountabilty, emphasis on simplicity
We improve: we are creative, resourceful and innovative, integrated and collaboration is the way forward, we're always striving to do better
....Fit for now, fit for the future.
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Job overview
Are you an enthusiastic, motivated and committed Senior Pharmacy Technician? If so, we would like you to join our Pharmacy & Medicines Management Team? You will need to have the skills to be able to work within the wider multi-disciplinary team of nurses, doctors and other allied healthcare professionals and managers.You will want to develop and improve the reliability and quality of the clinical pharmacy service. You will need to have specific experience working with pharmacy teams and patients within the hospital setting. You will want to reach targets set by the Trust and by the pharmacy service.
You must be self- motivated and able to motivate others.
Main duties of the job
You will lead a team of pharmacy technicians and provide operational support where required. You will support the provision of clinical pharmacy service to community hospital wards, urgent treatment centres and patients being cared for in their home environment ensuring the delivery of safe and effective pharmacy service.You will have a particular role in implementing and monitoring the clinical pharmacy standards and working closely with the Chief and Associate Chief Pharmacist to identify service gaps. You will be responsible for areas of service and line management of pharmacy technicians.
You will also be involved in working with the senior pharmacy colleagues in undertaking and developing audits and projects to evaluate and improve services in line with the department’s and trust priorities.
The postholder must be able to show leadership skills and be driven to improve the care of the communities we serve through medicines management.
Working for our organisation
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments.Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev
Detailed job description and main responsibilities
Collaborate with the pharmacy leadership to deliver safe, effective, innovative, and cost-efficient, value for money pharmacy services.
Develop and evaluate services to meet national standards and best practice guidelines e.g. CQC
Address governance issues to improve quality and safety across pharmacy services
Oversee technical pharmacy services, ensuring medication safety, timely delivery, and compliance with Trust policies
Manage stock to align with patient needs, ensuring efficiency and minimising waste in accordance with Trust processes and procedureLead policy, service development, and quality improvement initiatives within the pharmacy department
Implement systems to provide accurate information on medicines to patients and support seamless transfer of care
Line manage a team. Responsible for people management including staff recruitment, training, performance management, supporting staff development to maintain a skilled, high quality workforce
Conduct audits, monitor prescribing activity, and use data to support cost-saving and compliance measures
Represent the Chief and/or Associate Chief Pharmacist in regional and national forums, contributing to best practice and leadership within the organisation
To be a positive role model and provide a high-profile level ofleadership whilst empowering others to deliver their objectives
and goals
To be proficient in the resolution of problems conflicting withservice delivery, deal with complaints or concerns in line with
departmental, trust and national guidance
Lincolnshire Community Health Service requires all staff tosafeguard children, young people, and adults. All staff are
required to access the organisational policies, also the Local
Safeguarding Children Board and the Local Safeguarding
Adults Board policies and procedures that underpin the
safeguarding agenda. The safeguarding policies to be
followed are found at
www.lincolnshirecommunityhealthservices.nhs.uk and www.lincolnshire.gov.uk .
LCHS policies, procedures, and guideline - It is a condition of
your employment that as an employee you are expected to
adhere to our policies, procedures, and guidelines. These can all
be found on the Trust’s website.
Person specification
Qualifications
Essential criteria- Qualified Pharmacy Technician - Registered with the General Pharmaceutical Council
- Specialist knowledge educated to post graduate level or equivalent in a relevant medicine related subject or equivalent qualification
- NVQ level 3 / BTEC in Pharmaceutical Science or equivalent experience
- Evidence of continuing professional development
- Project Management qualification
- Quality Improvement qualification
- Leadership qualification
- Member of Royal Pharmaceutical Society
Skills and Competencies
Essential criteria- Provide and receive complex, sensitive, and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and very complex and detailed issues
- Excellent written and verbal communication with all levels of staff and patients
- Ability to work on own initiative and as part of a team
- Accuracy and attention to detail
- Excellent organisational skills
- Ability to independently problem solve in own work area and adapt and develop alternative processes
- Evidence of continuous professional development
- Report writing skills
- Experience of working with various levels of healthcare professional and within Multi-disciplinary team
Knowledge
Essential criteria- Advanced theoretical and practical knowledge
- Knowledge of all administrative processes related to the provision of the medicines management service
- Knowledge of Regulatory requirements and standards relating to medicines management
- Awareness of Equality & Valuing Diversity Principles
- Understanding of Confidentiality & Data Protection Act
- Knowledge of the audit process
- Knowledge of Safe and Secure Handling of medicines and Controlled Drug regulations
Experience
Essential criteria- Experience of project management
- Experience of quality improvement/service development
- Experience in the leadership of staff / teams
- Experience in senior pharmacy role
- Experience of working in medicine-related services e.g., community pharmacy, hospital dispensary or medicines management service.
- Experience of collecting, manipulating, and presenting data in appropriate format using Microsoft Office Word and Excel
- Experience of writing/reviewing policies and/or procedures
- Experience of SystmOne clinical IT systems.
- Experience of working with ePACT data and the ePACT.net system
Special attributes / specific requirements
Essential criteria- Excellent knowledge and understanding of all aspects of the management of medicines within a variety of settings
- Experience of implementing change in clinical practice or service delivery to improve the quality of patient care
- Excellent negotiating and influencing skills
- Experience of developing creative, innovative pharmacy team roles
- Experience of delivering successful cost improvement initiatives
- Experience of further development of team roles in the pharmacy team
- Effective project management skills with demonstrable ability to meet key targets and deadlines
Personal qualities
Essential criteria- Ability to work collaboratively in a supportive, facilitative manner to bring about the required results
- Ability to motivate and enthuse staff reporting to the post holder and also other groups the post holder works with
- Ability to lead by example to ensure the team maintains the highest possible professional and ethical standards
- Ability to travel to different destinations for meeting requirements
- Work flexible hours as required
- Demonstrates Group values
- Demonstration of the following:
- Innovative thinking
- Decisive nature
- High level self-motivation and resilience
- Ambition and drive
- Agility and flexibility
- Supporting and empathetic to service and operational imperatives
Enjoy a better quality of life in one of the UK's most welcoming counties.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone.
Discover a range of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Important Information: All new employees will be subject to a charge if a DBS check is required for the post. The Disclosure & Barring Service application form (formerly CRB) will be provided by LCHS and the fee will be deducted from your salary over a maximum of a 6 month period.
Any existing employees who require a DBS check as part of the application process will be subject to a charge for that DBS check.
We are a Disability Confident employer ensuring that disabled people have the opportunities to fulfil their potential and realise their aspirations.
Support and/or assistance with completing an application form is available from the Human Resources Team by calling 01522 572889.
We encourage and support vaccination update as this remains the best line of defence against COVID19.
We have been awarded the National Preceptorship for Nursing Quality Mark for 2023.
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