Customer Service Administrator

Exciting Opportunity Alert!

Company Benefits: 26 days annual leave plus bank holidays, Fantastic Company Pension Scheme Enrolment of 8%, Company performance-based bonus twice a year!!

Are you a reliable, highly motivated, and enthusiastic individual who enjoys interacting with customers? Do you possess excellent sales and administration skills? Look no further, as we have the PERFECT role for you!

Our client, a leading design and manufacturing company who have been established for over 30 YEARS are currently looking for a talented Sales Administrator to join their dynamic team and support the sales team in managing administrative tasks, coordinating sales activities and providing excellent customer service.

What you'll be doing:

• Efficiently turn customer enquiries into orders and provide exceptional support to the existing sales team.
• Handle customer inquiries via email, telephone
• Provide quotations and product information to close sales
• Follow up on quotations and generate further business
• Process sales enquiries and orders accurately and efficiently
• Manage inbound and outbound calls to new and existing customers
• Resolve customer complaints and issues to ensure satisfaction
• Liaise with internal departments to communicate order requirements
• Assist other departments with sales-related tasks
• Maintain good housekeeping of files and paperwork systems
• Provide feedback on potential quality improvement areas

• Ability to multitask and work efficiently under your own initiative.
• Good listening skills and effective communicator
• Proficient with Microsoft Office (Outlook, Word, Excel)
• Strong proficiency in mathematics and English
• Excellent organisational and time management skills
• Able to commit to an office-based role 5 days per week

Working in a small friendly and well established team in the heart of Birmingham City Centre this is an amazing opportunity to join a thriving organisation and contribute to their continued success.

If you are ready to take your sales and administration skills to the next level, apply now or contact Sophie Pugh on 0121 633 4999 or sophie.pugh@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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