IT Service Manager
Wishford Education are seeking an experienced, enthusiastic, suitably qualified IT Service Manager. This is required to support the development of the Wishford group of independent schools, nurseries and camps during an exciting period of growth and expansion.
With responsibility for managing service levels and the user experience of IT across the Wishford Group, this role will take responsibility for:
- Service delivery of the user experience;
- IT training and capability development of end users;
- Management of 1st and 2nd line issues;
- Device management, including liaison with leasing partners, pupils, parents and staff;
- The planning and development of applicable projects.
This role is based at Westonbirt School, Tetbury.
Hours, Salary & Benefits:
Hours: 5 days a week, (40 hours). 8:00am - 5:00pm with 1 hour unpaid lunch break. Fixed term contract for 12 weeks (paternity cover) but there is potential for a permanent role in due course. Please let us know if you would be interested in a full time position when applying.
Salary: £32,000 - £34,000 depending upon experience
Benefits:
- 5% employer pension
- EV scheme with Octopus
- Cycle to work scheme and shopping discounts
- Means tested staff discount
- Free lunch if working in one of our schools
- Pro rota holiday + bank holidays pa
- Access to the group's counselling scheme
- Access to fully funded apprenticeships, up to L7
- Personal accident at work cover
- Discretionary Christmas stand down
Job Description:
- Service Delivery and User Experience Transformation
- Training and Capability Development
- Team Management & Development
- 1st & 2nd Line Management
- Project Management
- Infrastructure, Hardware & Software
Person Specification:
The successful candidate will have the following qualities:
- Honesty and integrity
- Ambition, energy, enthusiasm and commitment
- A positive can-do attitude and willingness to be hands-on
- A strong entrepreneurial spirit
- Excellent communication skills and ability to build relationships.
- A desire to achieve the very highest standards in everything they do.
- Leadership qualities including authority and empathy to connect with and inspire colleagues.
For more details please see candidate pack.